LearnDash – TranslatePress collision

  • Resolved jakubforummedia

    (@jakubforummedia)


    3 years, 9 months ago

    Hello there,

    I have problme with collision on our web. When is TranslatePress active, certificates from LraenDash is not showing. I comunicated this issue with LearnDash support team, but they didn’t fount any problem on they’r side.

    Please, could you take a look at it?

    Thank you in advance and wish you a nice day.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Anghel Emanuel

    (@anghelemanuel99)

    Hello there,

    Thank you for letting us know about your problem!

    Since this looks a lot like a conflict with some other code, the first/next recommended step is the conflict test (ideally in a staging environment):

    ??*Briefly* disable all other plugins and enable the default Twenty Twenty theme. Please also disable all add-ons. If this fixes the problem, as it probably will, enable everything one by one, checking each time to see when the problem returns.

    Please let us know when you find the conflict so that we can take a look and see what we can do about it.

    Kind Regards,

    Thread Starter jakubforummedia

    (@jakubforummedia)

    Hello,

    I did as you recommended and got same result. With all plugins deactivated but LearnDash LMS and TranslatePress, the certificates didn’t show up. (also had 2021 theme)
    After deactivation of TranslatePress the certificates were displayed.

    I really don’t know where can be problem it seems very strange to me.

    Please, do you have any recommendations?

    Thank you in advance and have a nice day.

    Plugin Support Anghel Emanuel

    (@anghelemanuel99)

    Hello there,

    If you made the conflict test and got this result, there is a conflict between LearnDash LMS and TranslatePress.

    Try to update to our latest version of TranslatePress and see how is it going.

    Also, if this issue persists, you can inform the developers from LearnDash about this conflict.

    Kind Regards,

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘LearnDash – TranslatePress collision’ is closed to new replies.