Leave a review box Bug (displaying very long)

Hi @avagolf

I couldn’t see the extra gray part you mentioned from the provided link. Could you please share a screenshot of the issue?

Thank you!

Thanks for the reply. My apologies, I went ahead and deactivated the plugin yesterday (as it wasnt really usable the way it was) – then I re-activated the plugin this morning.

I can confirm the issue still persists. You can review this link to view the issue: https://www.avalongolf.co/product/tour-lite-rope-golf-hat-in-graphite-blue/

Also, see screen capture here: https://ibb.co/RQtzW76

I look forward to your reply and getting this resolved. Thank you!

Hey @avagolf

It seems we’re still unable to verify the issue, and the attachment link you shared appears to be unavailable (I’ve attached a screenshot for reference). Would you mind recording a short video to demonstrate the issue?

Additionally, as mentioned in a previous ticket, we could assist you more effectively if you could provide temporary access to your staging site.

Thank you for your cooperation!

My apologies. and very strange. it seems to work when i try to view. Let me try using a different image hosting/sharing service to send. Please try this link: https://i.postimg.cc/K85tmpXy/review-X-formatting-2.png

As far as sharing credentials to staging site, how can i send these privately?

Hi @avagolf

That’s quite an unusual issue. Let us investigate and work on a fix for you.
You can share your credentials with us via our live chat.

Thank you for your cooperation!

Best wishes,
Sakhawat, Team ReviewX

Thank you, i have just shared wp-admin access in your website support chat. I look forward to getting this resolved.