Lessons are not staying in order [URGENT]

  • Resolved iamjohnchandler

    (@iamjohnchandler)


    3 years, 9 months ago

    Hi there,

    We are currently facing an issue where the course lesson order keeps being mixed up. We have re-set the lesson order 5-6 times now and they still get mixed up again.

    This only seems to be happening on some courses and not all. Please can you help us find what is causing the issue? Is there a setting in the course?

    Thanks,
    John

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hi, I can confirm this.
    Also module order does not save and keeps mixed up.

    – Eelis

    Thread Starter iamjohnchandler

    (@iamjohnchandler)

    How long does support normally take?

    FYI I have also de-activated all other plugins except Sensei and WooCommerce, I have also made sure everything is running the latest versions but this is still happening.

    Please can you help?

    – John

    I had to revert to 3.5.3 version in order to get everything work again.

    -e

    Thread Starter iamjohnchandler

    (@iamjohnchandler)

    What’s the revert process? We cannot just load from an older backup as there are orders etc. that will be lost and it will not be ideal at all.

    Thanks,
    John

    I downloaded sensei lms zip from github
    And replaced sensei-lms -folder from woothemes-sensei/plugins -folder

    Hi @iamjohnchandler ,

    My apologies for the delay in responding here!

    This issue with the lesson ordering is currently a high-priority issue, meaning it’s being actively worked on by our developers.

    You can follow the progress of this here: https://github.com/Automattic/sensei/issues/3891 , which is where all updates and fixes will appear.

    Best,
    Cena

Viewing 6 replies - 1 through 6 (of 6 total)
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