Hi @modymody
We’re sorry to hear that your experience with our product didn’t meet your expectations.
Please let us know if you have reached out to our support. If you did, could you please share the ticket ID with us? We would then be able to check if anything has been left from our end.
To clarify, you don’t need to reach out to us to activate the plugin license. Users can activate their licenses on their own. We do have certain procedures in place to ensure that licenses are activated correctly and securely.
In some cases, technical problems can occur while activating the license, which seems to have happened in your case. When this happens, users can reach out to our support team, and our team is always happy to assist in this issue, just as we assisted in activating the license for you as well. We assure you that our team operates with the highest level of professionalism and security.
We’d love the opportunity to address any specific concerns you have and work towards a resolution if anything has been left. Please feel free to reach out to our support team so we can assist you directly. Your satisfaction is important to us, and we’re here to help. We take user feedback seriously and always try to provide the best service possible.
Thank you!
