License issue and service unavailable

  • Resolved exudius

    (@exudius)


    3 years, 8 months ago

    Hello,
    I can’t activate my liftetime license on the plugin page, nothing seems to happen.
    It gives a 502 and 505 Error in the console. (net::ERR_ABORTED 502)

    Your subdomain and domain are also down. EDIT: It’s up again but I still can’t activate the license on the website, error below (I edidted out the license code and website since the license can still be used)

    <br />
    <b>Fatal error</b>: Uncaught Error: Call to a member function db_fetch_array() on int in /homepages/18/d711820141/htdocs/wordpress.dwbooster.com/licensesystem/classes/mb_apps.inc.php:21
    Stack trace:
    #0 /homepages/18/d711820141/htdocs/wordpress.dwbooster.com/licensesystem/classes/mb_apps.inc.php(65): MB_ClientApp::verifyIdenfitier(‘*myLicenseCode*……’)
    #1 /homepages/18/d711820141/htdocs/wordpress.dwbooster.com/licensesystem/code/v.php(33): MB_ClientApp::getLicenseInfo(‘*myLicenseCode*…’, ‘*website*’, ‘160’)
    #2 {main}
    thrown in <b>/homepages/18/d711820141/htdocs/wordpress.dwbooster.com/licensesystem/classes/mb_apps.inc.php</b> on line <b>21</b><br />`

    • This topic was modified 3 years, 8 months ago by exudius.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author codepeople

    (@codepeople)

    Hi,

    We have sent you your pre-registered installation file to your email address (support email address and email address registered with the license). If you need further assistance you can reply in your support ticket.

    Sorry for the late.

    Thank you.

    I have the same problem. I installed the plugin you sent to my e-mail. However, after installing it, the plug-in asks for a license ID. After pasting License ID from email, error “Fatal error: Uncaught Error: Call to a member function db_fetch_array () on int in /homepages/18/d711820141/htdocs/wordpress.dwbooster.com/licensesystem/classes/mb_apps.inc.php : 21 Stack trace: # 0 /homepages/18/d711820141/htdocs/wordpress.dwbooster.com/licensesystem/classes/mb_apps.inc.php(65): MB_ClientApp :: verifyIdenfitier (‘3897e6a214c5db9 …’) # 1 / homepages / 18 / d711820141 / htdocs / wordpress.dwbooster.com / licensesystem / code / v.php (33): MB_ClientApp :: getLicenseInfo (‘3897e6a214c5db9 …’, ‘www.maturoliza ….’, ‘160’ ) # 2 {main} thrown in /homepages/18/d711820141/htdocs/wordpress.dwbooster.com/licensesystem/classes/mb_apps.inc.php on line 21 ”

    The error also appears when you try to download the plug-in again from the link you sent to the email.

    Thank you for your help.`

    Plugin Author codepeople

    (@codepeople)

    Hi,

    Please try again. Sorry for the delay.

    Let me know if you need further assistance.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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