• Resolved stratosg

    (@stratosg)


    Hello,

    I understand the changes that have been made to the plugin. I keep getting this “Please note” notification on the top of EVERY admin page EVERY time. Is there a way to disable this notification? Will it just automatically stop showing? Maybe I am missing something? It’s becoming annoying.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Hi stratosg,

    That is annoying indeed and definitely should not happen. Could you send us a screenshot of the exact message you are receiving?

    Thanks
    Eva

    Thread Starter stratosg

    (@stratosg)

    Sure thing, this is what I get.

    View post on imgur.com

    Thank you,
    Stratos

    Hi Stratos,

    Thanks for the screenshot, much appreciated.

    The plugin checks if the license key is valid or not and when it is not it showed the notification. We still don’t fully understand why it shows up in unexpected places as we can’t reproduce the issue at hand ourselves but for now we have disabled the entire notification in all places. When the next check of the license runs (once every 24 hours) the notification should not show anymore.

    Please let me know if the message is gone tomorrow. Our sincere apologies for this.

    All the best,
    Eva

    Thread Starter stratosg

    (@stratosg)

    Hello Eva,

    Thank you for the response. No problem, I understand you guys are going through some major restructuring so things like this are to be expected.

    I will update you tomorrow with the status of the message.
    Thanks again,
    Stratos

    Hi Stratos,

    Thanks for your understanding! Hope the issue at hand is solved tomorrow.
    Should you ever require a license for the Elite plugin please reach out to support@adtribes ??

    Best,
    Eva

    I am currently experiencing the same issue.

    Hi asaliga,

    Thanks for letting us know. It is pretty annoying indeed, our apologies for this. The notification should be gone within 24 hours when the plugin is doing another license check. Please let us know if it is still there in 24 hours from now.

    All the best,
    Eva

    Thread Starter stratosg

    (@stratosg)

    Eva,

    24hrs from your response, almost on the dot, and the notification is gone. I hope you guys sort it out. If there’s a way for me to help you with debugging let me know.

    Stratos

    Hi Stratos,

    Thanks for letting us know, appreciated! Glad the notification is gone cause it’s so annoying all those notifications in all the wrong places.

    Thanks for your debugging-help-offer. If we should ever need it we know where to find you ??

    All the best,
    Eva

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘License Notification’ is closed to new replies.