• Resolved dacree1

    (@dacree1)


    I am using WPJM and related add-ons on a development site.

    The WPJM add-on plugins are not retaining the entered registration license information and I am required to reenter every time I login to the WP dashboard.

    After reentering the licenses and email, the plugins operate as expected until I log out.

    I think this may be because the development website does not match the site that it will be migrated to. Is that accurate? Otherwise, what is the issue?

    Screenshot pf plugins page

    https://ibb.co/bzggCa

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor annezazu

    (@annezazu)

    Please try checking the checkbox next to the name of the plugin, then entering your key and email.

    Please let us know if that works for you, and if not, we’ll go from there!

    Best,

    Anne

    Thread Starter dacree1

    (@dacree1)

    Yes, I learned the hard way, that essential step when I first installed. After dozen of failed attempts. However, this appears to be something different. I will wait until I migrate the permanent site, then see what happens. Best Regards.

Viewing 2 replies - 1 through 2 (of 2 total)
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