License support site down so plugin stopped working

  • Resolved sarahweb

    (@sarahweb)


    5 years, 11 months ago

    I have sent you an email as well – but it looks like your whole site is down – which means anyone using the plugin (I would presume) had the same issue as me

    major errors timeouts totally slow site – basically site unusable

    was able to deactivate plugin and all back to normal how your site also showing errors too – I have emailed you but not sure if you will get any of this?

    2122 – Checking your license failed. Please open a support ticket at https://www.wpmarketingrobot.com/support/ for support on this issue. Error message: cURL error 28: Operation timed out after 15001 milliseconds with 0 bytes received

    Sorry but error 2135 occured. Error message: cURL error 28: Operation timed out after 15001 milliseconds with 0 bytes received

    Sorry but error 2135 occured. Error message: cURL error 28: Operation timed out after 15001 milliseconds with 0 bytes received

    https://www.wpmarketingrobot.com/support/

    Error 524 Ray ID: 4887aa216e2569d1 ? 2018-12-13 10:16:30 UTC
    A timeout occurred

    What happened?
    The origin web server timed out responding to this request.

    What can I do?
    If you’re a visitor of this website:
    Please try again in a few minutes.

    If you’re the owner of this website:
    The connection to the origin web server was made, but the origin web server timed out before responding. The likely cause is an overloaded background task, database or application, stressing the resources on your web server. To resolve, please work with your hosting provider or web development team to free up resources for your database or overloaded application. Additional troubleshooting information here.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author RexTheme

    (@rextheme)

    Hello @sarahweb – I’m sorry that you’re facing issues. I think you’re missing something. We’re not Marketing Robot ( https://www.wpmarketingrobot.com/support/) . So, the plugin you’re using is not ours. I would love to help you if you have any questions related to our plugin. Hope the plugin vendor can solve your issues ASAP. Thanks

    Thread Starter sarahweb

    (@sarahweb)

    I am SO Sorry how weird was that! I was sure the link took me here – but yes sorry I was using Woocommerce Google Feed Manager instead – my sincere apologies

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘License support site down so plugin stopped working’ is closed to new replies.