Hello,
Thanks for contacting us. We are sorry to hear you didn’t get an answer from our team, but we probably did not receive your message. We process hundreds of requests every day, but direct email messages are not actively monitored. We always ask our clients to contact us through our websites or to open a ticket from our Support Hub to ensure we get your message.
Joomla licenses for the commercial version of VikBooking cannot be converted to WordPress licenses, but if you get in touch with our team through our websites we will make sure to provide the necessary instructions to get the license for the WordPress version of our plugin and how to export/migrate all of its data.
Please use the contact form on our Joomla or WordPress websites, or open a ticket from our Support Hub, so that we can provide the necessary assistance.
Thank you,
The VikWP Team