“lifetime” is 1 year

Hi @frobastic

Usually, this forum here is for the free version only but as you reviewed the pro version I’d like to clarify a few things:

The license is valid for a lifetime, the plugin will work for a lifetime. So after a year you will still be able to create staging sites and push them back to the live site, all plugin’s features will still be working, only updates and premium support require license renewal on yearly basis.
This is well illustrated on our website, there is no trick over here. I would appreciate it if you can modify your review after what I pointed out and perhaps suggest better texting to avoid this confusion in the future?

Thanks.
René

• This reply was modified 4 years, 1 month ago by Rene Hermenau.

Sorry for stepping in without being asked, especially for not being a user of this plugin (however interested):

I have to agree with Frobastic here: all major premium plugins that offer lifetime licenses come along with lifetime updates which actually is the essence of a lifetime license.
The mere persistence of functionality beyond the deadline of a limited license is standard with most plugins; hardly any plugin stops working at the end of the license duration.

Compare to Genesis Theme Framwork, WP time capsule, Shortpixel imageoptimizer, etc.

On CodeCanyon you also get lifetime updates, but only 6 months support which is another difference.

You should seriously reevaluate your policy or the way of advertising here, because “lifetime” with limited updates AND support is simply misleading and won’t be cherished a lot.
Of course, if you offer unlimited sites instead of lifetime, limited license duration will be recognized as normal.

Thank you, @roaddoc
I’ve changed the wording to “Lifetime Working”. I hope this will be improvement enough and does not lead to any more confusion. When you hover over it you’ll also get an explanation what “Lifetime working” means.

> The mere persistence of functionality beyond the deadline of a limited license is standard with most plugins;

I am sorry, but I do not fully agree with you on this. The only reason why we added the term “Lifetime” was that we got many requests by people asking us if our premium plugin continues to work after one year.
So we decided to add the keyword “Lifetime” to make clear that the plugin does not stop to work even after one year and without a license renewal. If it was misleading, this was not the intention. I am open to further suggestions for a better wording.

Cheers
René

Thank you for your response here, Rene.

“The only reason why we added the term “Lifetime” was that we got many requests by people asking us if our premium plugin continues to work after one year.”

True that users keep asking that question on seemingly any plugin available. Hence that question is handled in the FAQs by most authors preemptively, they still avoid “lifetime” in advertising.

I do appreciate your attempt at making things more transparent here and I hope it works for your customers on the long view. Nothing worse than a bad image due to misunderstandings as it is always hard to clean it off afterwards.

Just an experience of a 50 years old boomer ??