Lifter LMS and bbPress – can still see the forums that I’m not allowed to see

[ilse88]

Good morning.

For a client of ours we combine LiferLMS with bbPress. We have made all the settings that we have to make (according to the instruction page). Yet I still see the forum that I am not allowed to see and I can just post messages here. Can you help me with this?

Thanks in advance and have a really nice day.

Kind regards Ilse

_________________________________________________________________________________

Hi @ilse88,

We’re happy to help you with this issue!

The first note is that when you look at any of the pages as an Admin Account you will see the content regardless of permissions. Are you testing this with a student role account and still encountering the issue?

If so, can you provide us with a couple pieces of information that will help us diagnose the issue? The LifterLMS System report: https://lifterlms.com/docs/how-to-use-the-lifterlms-system-report/ is helpful to us, and there’s information here on how you can post it: https://www.ads-software.com/support/forum-user-guide/faq/#i-need-to-post-code-is-that-okay

Additionally, if you can provide us screenshots of the set up you have for bbPress in LifterLMS and the results you’re getting when you set up what should be a restricted page that would be helpful for us as well. You will have to post a link to any images or videos using a service like: Dropbox, Drive, Imgur, CloudUp, YouTube, etc…

Let us know if you have any further information about the set up expectations or have any further questions about this issue!

Thanks and take care,

_______________________________________________________________________________

Hi Natalie,

Thank you for your message and apologies for the delay. I view the pages in an incognito window with a different login. So not in my admin account.

Of course I can give you more information. What I noticed by the way. I can no longer link products to memberships. I can set them, save the membership and then the’re gone when I refresh the page.

This seems to be the problem. The normal subscription (on content) also no longer works.

I hope the problem is still somewhat clear?

Kind regards,
Ilse

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WordPress
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Home Url: https://members.cinet-online.com
Site Url: https://members.cinet-online.com
Login Url: https://members.cinet-online.com/wp-login.php
Version: 5.2.3
Debug Mode: No
Debug Log: No
Debug Display: Yes
Locale: en_US
Multisite: No
Page For Posts: Not Set
Page On Front: Home (#2373) [https://members.cinet-online.com/]
Permalink Structure: /%postname%/
Show On Front: page
Wp Cron: Yes

Settings
——————————————-

Version: 3.36.0
Db Version: 3.36.0
Course Catalog:(#2516) []
Membership Catalog:(#2517) []
Student Dashboard:(#2519) []
Checkout Page:(#2518) []
Course Catalog Per Page: 9
Course Catalog Sorting: menu_order
Membership Catalog Per Page: 9
Membership Catalog Sorting: menu_order
Site Membership: Not Set
Courses Endpoint: my-courses
Edit Endpoint: edit-account
Lost Password Endpoint: lost-password
Vouchers Endpoint: redeem-voucher
Autogenerate Username: yes
Password Strength Meter: yes
Minimum Password Strength: strong
Terms Required: no
Terms Page: Not Set
Checkout Names: required
Checkout Address: required
Checkout Phone: optional
Checkout Email Confirmation: yes
Open Registration: no
Registration Names: required
Registration Address: optional
Registration Phone: hidden
Registration Voucher: optional
Registration Email Confirmation: no
Account Names: required
Account Address: required
Account Phone: optional
Account Email Confirmation: yes
Confirmation Endpoint: confirm-payment
Force Ssl Checkout: no
Country: US
Currency: USD
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Decimals: 2
Trim Zero Decimals: no
Recurring Payments: yes
Email From Address: [email protected]
Email From Name: CINET
Email Footer Text:
Email Header Image:
Cert Bg Width: 800
Cert Bg Height: 616
Cert Legacy Compat: no

Gateways
——————————————-

Manual: Disabled
Manual Logging:
Manual Order: 1

Server
——————————————-

Mysql Version: 5.6.32
Php Curl: Yes
Php Default Timezone: UTC
Php Fsockopen: Yes
Php Max Input Vars: 4000
Php Max Upload Size: 300 MB
Php Memory Limit: 300M
Php Post Max Size: 300M
Php Soap: Yes
Php Suhosin: No
Php Time Limt: 30
Php Version: 7.2.20-2+ubuntu16.04.1+deb.sury.org+1
Software: Flywheel/4.1.0
Wp Memory Limit: 300M

Browser
——————————————-

HTTP USER AGENT: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/76.0.3809.132 Safari/537.36

Theme
——————————————-

Name: Webnemer Child thema
Version: 13.01.5
Themeuri:
Authoruri: https://webnemer.nl/
Template: bb-theme
Child Theme: Yes
Llms Support: No

Plugins
——————————————-

ActiveCampaign for WooCommerce: 1.2.8
Admin Menu Editor Pro: 2.9.1
bbPress: 2.5.14
Beaver Builder Plugin (Agency Version): 2.2.5.2
Beaver Themer: 1.2.4.2
Block Double Logins: 1.1
Category Tag Pages: 1.0
Compress JPEG & PNG images: 3.2.0
Google XML Sitemaps: 4.1.0
Gravity Forms: 2.4.11
LifterLMS: 3.36.0
LifterLMS Labs: 1.5.2
LifterLMS WooCommerce: 1.3.6
Loco Translate: 2.3.0
PowerPack for Beaver Builder: 2.7.4
Redirection: 4.3.3
Relevanssi: 4.3.3
Simple Page Ordering: 2.3.2
Simple Post Notes: 1.7.3
Ultimate Addons for Beaver Builder: 1.20.2
WooCommerce: 3.7.0
WooCommerce Pay Per Post: 2.2.4
WooCommerce Stripe Gateway: 4.2.3
WooCommerce Subscriptions: 2.3.5
WordPress Toolbar Editor: 1.3
WP Content Copy Protection & No Right Click (premium): 6.9.1.2
WP Rocket: 3.3.7

Integrations
——————————————-

BbPress: Yes
BuddyPress: No
WooCommerce: Yes

Template Overrides
——————————————-

[Natalie]

Hi @ilse88,

Seeing that you have LifterLMS WooCommerce, you might find it more beneficial to submit an official support ticket https://lifterlms.com/docs/get-support/ ! This will let us help you a lot more in depth than on the forums since there’s not a whole lot we can do without being able to see what the issue is with either screenshots or a link.

However, that said your LifterLMS WooCommerce is very out of date. This is the reason the products are no longer connecting: https://d34dpc7391qduo.cloudfront.net/changelogs/lifterlms-integration-woocommerce.html You’ll need to add LifterLMS Helper: https://lifterlms.com/docs/lifterlms-helper/#installation which will also let you activate your license!

That said, we are happy to help in the forms as well. When you tried the forms in incognito were you going to direct links or were you able to navigate through your site to get to it?

If you could give us the steps you’re taking and the settings you have enabled we can try to recreate the issue on a test site to troubleshoot as well!

Let us know if you have further questions!

Thanks and take care,