LifterLMS errors

  • Resolved leshopkinson

    (@leshopkinson)


    3 years, 8 months ago

    Hi, I’m new to this all and and I’ve been using LifterLMS for a couple of months setting up my online courses.

    Yesterday I started getting an error. When someone tries to sign into my website to access my course. 

    Server Error

403
Forbidden

You do not have permission to access this document.

That's what you can do

Reload Page Back to Previous Page Home Page

    If you try to reload the page or go back to the home page I get a “cloudLinux test page”

    Sorry it might be a bit vague. Any ideas?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi @leshopkinson

    I’m sorry you’re having this issue!

    This sounds like there is a security plugin or a security setting with your host that is trying to protect the site.

    Have you reached out to your host to let them know this is happening? Or do you know if you have a security plugin active on your site that you can temporarily disable like WordFence or iThemes?

    If you’re not sure can you provide us with your LifterLMS system report: https://lifterlms.com/docs/how-to-use-the-lifterlms-system-report/ Please be sure to redact any private information you do not want shared on a public form like email.

    Let me know if you have any questions on finding this information!

    Thanks and take care,

Viewing 1 replies (of 1 total)
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