Lightbox and Upload Conflict

  • Resolved Eric Burnside

    (@ericburnside)


    2 years, 4 months ago

    Hi,

    I installed a plugin (page subdomain pro 3) to create subdomains for each page on my site, losalamos.com. When I activate the plugin, I can no longer upload any photos to my galleries When I attempt to add images to my galleries, I get an error that reads

    “There has been a critical error on this website. Learn more about troubleshooting WordPress.”

    The other issue I found is that the lightboxes do not work. The elements still appear on the page, but I cannot click on them to open the lightbox. It just loads. I inspected the lightboxes with and without the plugin and I found the following strings.


    ==0

    shows when I try clicking on the lightbox on gallery.losalamos.com (subdomain plugin active and lightbox broken)

    and this string

    Black Necked Stilt Visits Ashley Pond

    appears when it does work (losalamos.com/gallery/ subdomain plugin deactivated and lightbox working)

    Turning off the domain plugin allows all of the functions to work, only the website is now losalamos.com/gallery/ vs gallery.losalamos.com, which I am looking to use gallery.losalamos.com. Otherwise, I have found Photo Gallery to work very well and would like to continue using it.

    I assume the php is not talking correctly, I appreciate any assistance you can provide.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Nikita Anisimov

    (@nikitaanisimov)

    Hello, dear Eric,

    Hope this reply finds you well,

    I am very sorry but I should ask you to contact our technical team to solve this issue, please contact us using the following form”. Please mention this forum post link in your email’s subject line.

    Thank you very much in advance for your effort and cooperation,
    Will be looking forward to hearing back from you)

Viewing 1 replies (of 1 total)
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