Lightbox: double click on IOS

  • Resolved heinzbrunner

    (@heinzbrunner)


    3 weeks, 1 day ago

    Hello!

    On a PC and on Android smartphones, the lightbox works correctly, but on iOS smartphones, the photo opens in full screen only by double-clicking. Is there any way to fix this?

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    Hi,
    First, thank you for choosing our Theme and Plugin.

    This issue is generally related to iOS, and we hope it will be resolved in the upcoming update. First, we recommend waiting for the next update. However, if it remains unresolved in the near future, please don’t hesitate to reach out again, and we’ll explore alternative solutions to address this matter.

    Kind Regards,
    Givi

    Thread Starter heinzbrunner

    (@heinzbrunner)

    Hello, @ggedenidze1982

    Maybe as a temporary solution, you can suggest me some custom CSS code or snippet to solve this problem?

    Thanks

    Plugin Contributor George

    (@rubeushagrid13)

    Hi again,

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – [email protected] as well

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. please don’t forget to mention the support URL from www.ads-software.com

    Kind regards,
    George

Viewing 3 replies - 1 through 3 (of 3 total)
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