• arasu

    (@arasuseithi)


    When the image opens in lightbox, it shows perfectly in desktop view. But in mobile, the image shows smaller. The arrows takes lot of space in the right and left side. So the image gets small space to show.

    But in other sites, the arrows shows inside the image in mobile view, so image shows full in mobile.
    But, in my site the arrows takes whole space and the image shows smaller. Please check the screenshot.

    https://imgur.com/a/upYpF16

    Please help me.

    Thanks in advance.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Milos

    (@miloss84)

    Hi there,

    Thanks for contacting us and hope you are doing well and having a great day.

    To rule out the possibility of a plugin or theme conflict, please deactivate all your plugins (besides Elementor). If it solves the issue reactivate them one by one to find the culprit. If it didn’t help, switch your theme (temporarily) to a default WP theme such as Twenty Nineteen and see if it makes any difference.

    Also, this could happen due to our Elementor performance experiments you can try to deactivate them. To deactivate them you can go to Elementor > settings > features

    Performance features currently in the experimental stage are:

    • Element Caching – Elements caching reduces loading times by serving up a copy of an element instead of rendering it fresh every time the page is loaded. When active, Elementor will determine which elements can benefit from static loading – but you can override this.
    • Inline Font Icons?– This experiment renders icons as SVGs without loading the Font-Awesome and eicons libraries. Since SVGs are vector-based images which are rendered using the browser’s engine, they do not increase server requests which improves performance

    I am looking forward to hearing back from you soon.

    Kind regards,

    Thread Starter arasu

    (@arasuseithi)

    I deactivated all the plugins except elementor. But no difference, same issue exist.

    Then i activated the twenty nineteen theme.

    I deactivated all the experiments except container.

    Still the issue is there.

    The lightbox image shows smaller in mobile view. Please resolve.

    Thanks in advance.

    Plugin Support Nemanja

    (@nemanjat)

    Hi @arasuseithi

    Could you please provide the URL of the page where the issue occurs? Which Elementor widget are you using for this gallery?

    It is normal to see smaller images on mobile view as there is less space.

    Kind regards!

Viewing 3 replies - 1 through 3 (of 3 total)
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