Lightbox issue

  • Resolved grome32

    (@grome32)


    3 weeks ago

    When I click on an image, the lightbox isn’t opening as expected. It either does nothing or redirects me to a new page with just the image. How can I enable the lightbox properly?

Viewing 1 replies (of 1 total)
  • Plugin Author robosoft

    (@robosoft)

    Thank you for your inquiry! It sounds like you’re having trouble with the lightbox functionality for your images. This issue could be due to a conflict with another plugin or your WordPress theme.

    To help resolve this, I recommend trying the following steps:

    1. Enable Compatibility Settings – Within the Robo Gallery plugin, there’s an option to enable Compatibility Settings. Activating this can help reduce conflicts with other plugins or themes and may allow the lightbox to function properly.

    2. Check for Conflicts – If enabling compatibility settings doesn’t resolve the issue, consider temporarily disabling other plugins one by one to identify if any are causing the conflict. Additionally, switching to a default WordPress theme can help determine if the theme is the source of the problem.

    If you continue to experience issues after these steps, please let us know, and we’ll be happy to assist you further!

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this topic.