lightbox not working with RESPONSIVE LIGHTBOX & GALLERY

  • Resolved webdash

    (@webdash)


    2 years, 4 months ago

    Hi – not sure if there is are specific setting I need to use, but I can’t get my RESPONSIVE LIGHTBOX & GALLERY lightboxes (fancybox) to work with optimole..

    The site is built on Litespeed server with Divi theme – I have cleared all caches and the static CSS file several times with each setting change to test.. nothing seems to work..

    With Optimole enabled the images on the site all open full size in a new tab

    Without Optimole, they all open in fancybox lightbox in same tab.

    I have tried troubleshooting with just Optimole and RESPONSIVE LIGHTBOX & GALLERY enabled – same result..

    any ideas?

    many thanks
    dave

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Vytis

    (@bvytis)

    Hi @webdash,

    Thank you for using Optimole.

    Are you referring to this image on the page provided? https://vertis.d.pr/eZiUms
    I don’t see other images (only those leading to Instagram posts) and if I click this one indeed – I get an image in a new tab instead of a gallery, however, I tried checking that page with Optimole disabled and the same results is there: https://fixationacademy.co.uk/about/?optml_off=true

    Does it work for you differently with Optimole disabled?

    Thread Starter webdash

    (@webdash)

    Thanks for the response.. yes it was that image.. the RESPONSIVE LIGHTBOX & GALLERY plugin was supposed to fire on single images and treat single images as a gallery.

    When I originaly installed Optimole I had noticed the issue [sometime ago] and flipping Optimole on/off, disabled / enabled the lightbox.

    I just got round to looking at solving.. I deactivated Optimole and the issue was still there, so something else must have changed in the meantime.

    sorry i should have checked again before posting here..

    anyways – Optimole activated again, RESPONSIVE LIGHTBOX & GALLERY removed, and I’ll figure out the lightbox issue another way.

    thanks again – closing issue
    dave

    Plugin Support Vytis

    (@bvytis)

    Hi Dave,

    Thank you for the confirmation and I hope you’ll find what’s causing it! ??

Viewing 3 replies - 1 through 3 (of 3 total)
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