lightbox problems

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  • Plugin Author afzal_du

    (@afzal_du)

    It’s acting strange!
    I’m guessing it’s a javascript conflict with some other plugin or your theme.
    Suggested debugging:
    1. try disabling other plugins one by one and reload the album page until the lightbox works. Mark the plugin disabling which makes the lightbox to work (if it does)
    2. It may also be the theme. If disabling all the plugins still doesn’t solve it then try changing the theme just to make sure if its the theme that’s causing the problem
    Also you should upgrade to the latest version of the plugin. update it from plugins backend (if you’re a pro user send a direct email for pro version update)

    Thread Starter A. Mortos

    (@a-mortos)

    thanks for your suggestion, I managed to fix the problem and, as you said, It was a javascript conflict (KISSmetrics in specific).

    Thanks again for your help.

    Plugin Author afzal_du

    (@afzal_du)

    Good to know.

Viewing 3 replies - 1 through 3 (of 3 total)
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