• Resolved musa1111

    (@musa1111)


    I have problem with product lightbox. When i click magnify glass of product. The picture is opening but when i put my mouse anywhere INside of picture, the picture has been transparent. When i put my mouse anywhere OUTside of picture, the picture is normal.

    I want to remove transparency.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Juan Coronel

    (@juaancmendez)

    Hello there,
    we hope you’re doing well!

    Do you have the latest version of the plugin installed? We have tested in our installation and we do not see the transparency that you mention, that is, everything works correctly.

    If you have the latest version, try changing the theme to a default WordPress theme such as Twenty-Twenty One, and if the problem persists, try only leaving our plugin and WooCommerce active.

    Finally, it would be useful for us if you provide us with the link to your site.

    We will be attentive to your response.

    Have a nice day!

    Thread Starter musa1111

    (@musa1111)

    My theme is Astra version 3.7.9 i build that at localhost thats why i can not send link. If i can send screenshot about the problem, i can send it. Additionally, i’m try to build e-commerce website

    • This reply was modified 2 years, 11 months ago by musa1111.
    Plugin Support Juan Coronel

    (@juaancmendez)

    Hello there,

    You can send us a screenshot if you wish. We have tested on our installation with Astra 3.7.9 and we don’t have that display problem. However, it’s a bit difficult to come up with a solution if we can’t access your site and inspect the HTML in the browser.

    Have you tried leaving only active WooCommerce and our plugin? Maybe there is some plugin modifying our styles.

    Try adding this CSS in Appearance > Customize > Additional CSS:

    #fullResImage:hover {
      opacity: 1 !important;
    }

    We will be attentive to any news.

    Have a nice day!

Viewing 3 replies - 1 through 3 (of 3 total)
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