Lightbox video gallery issue

  • Resolved ADT

    (@adwaitatechnologies)


    7 years, 7 months ago

    Hi,

    I’m using your plugin for quite some time now. Everything was working fine until suddenly , since last week, the “Lightbox- Video Gallery” view option is not working properly.
    There is no image created in the thumbnail, and also, if I click on the thumbnail, it generates a wrong url. Below is the wrong url that is generated
    https://youtube.com/watch?v=http%3A

    The correct url is https://www.youtube.com/watch?v=pPjO1C7Ebk4

    Currently, I am using the Thumbnail view option as a stop gap. Can you help me solve this issue please?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter ADT

    (@adwaitatechnologies)

    Adding screenshot of the issue
    thumbnail issue

    • This reply was modified 7 years, 7 months ago by ADT.

    Dear Das,

    Thank you for contacting us.

    Please, be kindly informed that there was a bug connected with the latest update of the plugin, that is why you have faced the mentioned issue. We are very sorry for causing inconvenience.
    Please, note that we have already fixed the bug and the latest version (2.1.1) is already available. You can update the plugin to the last version from your admin. Simply go to your dashboard > plugins. You will see update notification there.
    If there is anything we can help you with, please, let us know.
    Thank you

    Thread Starter ADT

    (@adwaitatechnologies)

    Thank you for the prompt response. The update has solved my problem.

    • This reply was modified 7 years, 7 months ago by ADT.

    Dear Das,

    Great. Thank you so much for keeping us updated.

    In the case of additional questions, please, let us know.
    Best regards,

Viewing 4 replies - 1 through 4 (of 4 total)
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