"Like" and "Share" "buttons are not showing

Hi,

We have received your request and it is now being processed. We will get back to you on this forum as soon as we can.

Regards,
BestWebSoft Support Team

Hi,

Please complete the following, in order to detect the reason and find the solution:

1) Try activating a standard WP theme for a while (2014, 2015) and check if the problem remains.
2) Try deactivating all of your plugins except Facebook Button by BestWebSoft and also check if the problem is still present. If it is not, please activate the plugins one-by-one, meanwhile checking, after which plugin activation the problem appears again.
3) Provide your System status as well. Follow the next instruction – https://docs.google.com/document/d/1Wi2X8RdRGXk9kMszQy1xItJrpN0ncXgioH935MaBKtc/edit
4) Let us know about the results.

Sincerely,
BestWebSoft Support Team

Hi,

I tried everything you suggest, but problem still exists.

This is my system status:
Environment
Operating System Linux
Server Apache
Memory usage 72.68 Mb
MYSQL Version 5.5.45-cll
SQL Mode Not set
PHP Version 5.5.14
PHP Safe Mode Off
PHP Allow URL fopen On
PHP Memory Limit 256M
PHP Max Upload Size 50M
PHP Max Post Size 100M
PHP Max Script Execute Time 30
PHP Exif support Yes ( V1.4 )
PHP IPTC support Yes
PHP XML support Yes
Site URL https://www.luga.bg/bg_wp

Home URL https://www.luga.bg

$_SERVER[HTTP_HOST] https://www.luga.bg

$_SERVER[SERVER_NAME] https://www.luga.bg

WordPress Version 4.3.1
WordPress DB Version 33056
Multisite Yes
Active Theme My Vantage Child Theme 1.0
Active Plugins
Black Studio TinyMCE Widget 2.2.8
Booster for WooCommerce 2.3.8
Contact Form 7 4.3
Current Username on Navigation Label 1.0.0
Duplicate Post 2.6
Easy Google Fonts 1.3.9
Econt Express – WooCommerce 1.0.0
Enable Media Replace 3.0.3
Facebook Button by BestWebSoft 2.45
Google Analytics by Yoast 5.4.6
Google Doc Embedder 2.5.22
Lightbox Plus Colorbox 2.7.2
Master Slider Pro 2.22.1
Max Mega Menu 1.9.1
Max Mega Menu – Pro Addon 1.3.8
MultiSite Clone Duplicator 1.3.2
Nav Menu Roles 1.7.3
Page Builder by SiteOrigin 2.2.1
Polylang 1.7.12
Quick Page/Post Redirect Plugin 5.1.5
Regenerate Thumbnails 2.2.4
Simple Share Buttons Adder 6.1.1
SiteOrigin Widgets Bundle 1.5.4
Spacer 1.0
StarBox 3.0.4
TinyMCE Advanced 4.2.5
Title Remover 1.0
Use Any Font 4.3.6
Weight Based Shipping for Woocommerce 2.6.9
WooCommerce 2.4.10
WooCommerce Checkout Manager 3.6.8
WooCommerce Custom Currencies 2.1
WooCommerce Customizer 2.1.1
WooCommerce Menu Cart 2.5.7
WooCommerce Polylang Integration 0.2
Woocommerce Poor Guys Swiss Knife 2.2.4
WooCommerce Registration Fields 1.0
WooSidebars 1.4.3
WordPress Popular Posts 3.3.2
WP Category Tag Cloud 1.7.1
WP Show IDs 110709
Wp Social 5.0
WP Super Cache 1.4.6
WP Ultimate Post Grid 1.7.2
WP Woocommerce to Google merchant center 0.3
Yoast SEO 3.0.3
Inactive Plugins
Akismet 3.1.5
Broken Link Checker 1.10.10
Geo Redirect 3.3
Master Slider 2.7.1
s2Member Framework 150925
Woocommerce Checkout fileds 1
Woocommerce Default Role 1
WooCommerce My Account Custom Fields in Luga.bg – Traders Store 3.0
WooCommerce Registration Fields in Luga.bg – Traders Store 2.0
WP Publication Archive 3.0.1

Thank you!

Hi,

We’ve visited your site and found out that Share and Like buttons displays correctly (see https://prntscr.com/99eul2). Please let us know if you still need our help.

Sincerely,
BestWebSoft Support Team

It is very very strange, because when I visit the same page I don’t see the “like” and “share” buttons ??

https://luga.bg/temp/Untitled.png

Hi,

Please provide a link to the page where the problem occurs.

Sincerely,
BestWebSoft Support Team

The same problem, only my page button appears. The like buttons disappeared on the latest days.

Does this plugin work with wordpress 4.4 well?

Regards

Hi titaan,

Yes, the plugin was tested on the WordPress version 4.4 and all functionality is runnable. Please provide a link to the page where the problem occurs.

Sincerely,
BestWebSoft Support Team

Hi,

Since there is no reply from you, we consider this topic as resolved. We hope you’ve found the solution. If you have any questions, please feel free to contact us via our Help Center – https://support.bestwebsoft.com/.

Sincerely,
BestWebSoft Support Team