Liking posts by others

  • Resolved swjack14

    (@swjack14)


    8 years, 2 months ago

    For many, many months now I have been unable to “Like” any post by anyone anywhere from my desktop–no matter whether I am logged into www.ads-software.com or not. However, I am able to “like” posts from my smartphone. The like button appears on either and appears to complete the process but no like shows up on desktop initiated likes.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Could you try to clear your cookies in your desktop browser, and then log back in to WordPress.com?
    https://wordpress.com/

    If that doesn’t help, could you reach out to us via this contact form, and give us a few examples of the posts you’ve tried to Like, with no success? It would also be useful if you could give us details about your WordPress.com account.

    Thanks!

    Thread Starter swjack14

    (@swjack14)

    Clearing cookies and logging in didn’t help. When I try to like something, even when logged in, a popup comes up and quickly closes. No like appears. Here’s a couple posts where likes failed: https://dgkayewriter.com/booklaunch-introducing-p-s-forgive-book/ and https://thestoryreadingapeblog.com/2015/03/21/blog-advice-1-increasing-your-traffic/

    What kind of details do you need about my account? Username is jackbuddha.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Thanks for the extra details.

    Could you try to Like those posts while logged in to your WordPress.com account in a different browser, and let me know how it goes?

    Thread Starter swjack14

    (@swjack14)

    OK, techno insanity (inanity?) strikes again. I tried it in Canary (the upcoming new and improved (?) version of Chrome and it worked. Then I went back to the regular Chrome and tried it again and this time I also could do likes worked again! I’m not crazy, but sometimes I think my computer or some software is!

    So, just to be clear about this, must I be signed in to WordPress.com for likes to work? Even if I do say remain signed in, apparently I am not staying signed in or something’s weird because the way the sign in popup quickly disappears.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Yay! I’m not sure what happens, but I’m glad it works ??

    Could it be related to one of the Chrome extensions currently active on your site? If this happens again, it might be worth trying to reproduce the issue in an incognito window, where your browser extensions aren’t loaded.

    must I be signed in to WordPress.com for likes to work?

    That’s correct. We need to know your account details to be able to add your Gravatar next to the Like button.

Viewing 5 replies - 1 through 5 (of 5 total)
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