Limit 100 message on Stripe logs

Hi there!

Have you tested the checkout process yourself to see if there is any errors in the process?

Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

Hello!

I tried myself yes, everything seems fine but customers keep calling and explaining that once the whole form is filled, they click on “Check-out” to pay and the button doesnt do anything.

### WordPress Environment ###

WordPress address (URL): https://www.frooty.es
Site address (URL): https://www.frooty.es
WC Version: 4.0.1
REST API Version: ? 1.0.7
WC Blocks Version: ? 2.5.14
Action Scheduler Version: ? 3.1.4
WC Admin Version: ? 1.0.3
Log Directory Writable: ?
WP Version: ? 5.3.2 – Hay una versión nueva de WordPress disponible (5.4)
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: es_ES
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.14
PHP Post Max Size: 35 MB
PHP Time Limit: 300
PHP Max Input Vars: 10000
cURL Version: 7.52.1
OpenSSL/1.0.2u

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.1.44-MariaDB-0+deb9u1
Max Upload Size: 35 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.0.1
WC Database Prefix: wp_
Tama?o total de la base de datos: 128.01MB
Tama?o de los datos de la base de datos: 99.63MB
Tama?o del índice de la base de datos: 28.38MB
wp_woocommerce_sessions: Datos: 5.02MB + índice: 0.06MB + Motor InnoDB
wp_woocommerce_api_keys: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_attribute_taxonomies: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_woocommerce_downloadable_product_permissions: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wp_woocommerce_order_items: Datos: 0.47MB + índice: 0.20MB + Motor InnoDB
wp_woocommerce_order_itemmeta: Datos: 7.52MB + índice: 7.03MB + Motor InnoDB
wp_woocommerce_tax_rates: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wp_woocommerce_tax_rate_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_shipping_zones: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_woocommerce_shipping_zone_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_shipping_zone_methods: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_woocommerce_payment_tokens: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_woocommerce_payment_tokenmeta: Datos: 0.06MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_log: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_actionscheduler_actions: Datos: 1.30MB + índice: 0.98MB + Motor InnoDB
wp_actionscheduler_claims: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_actionscheduler_groups: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_actionscheduler_logs: Datos: 1.41MB + índice: 0.67MB + Motor InnoDB
wp_cex_customer_codes: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_cex_customer_options: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_cex_envios_bultos: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_cex_history: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_cex_migrations: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_cex_officedeliverycorreo: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_cex_savedmodeships: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_cex_savedsenders: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_cex_savedships: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_commentmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_comments: Datos: 2.36MB + índice: 0.56MB + Motor InnoDB
wp_failed_jobs: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_gens_raf: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_gens_rafmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_hfcm_scripts: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_ibx_wpfomo_conversion_data: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_ibx_wpfomo_conversion_meta: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_jckwds: Datos: 0.06MB + índice: 0.00MB + Motor InnoDB
wp_links: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_litespeed_img_optm: Datos: 0.02MB + índice: 0.09MB + Motor InnoDB
wp_litespeed_optimizer: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_mailchimp_carts: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_maxbuttonsv3: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_maxbuttons_collections: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_maxbuttons_collections_trans: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_mc4wp_log: Datos: 0.16MB + índice: 0.00MB + Motor InnoDB
wp_options: Datos: 11.19MB + índice: 4.45MB + Motor InnoDB
wp_postmeta: Datos: 39.19MB + índice: 7.98MB + Motor InnoDB
wp_posts: Datos: 12.30MB + índice: 0.58MB + Motor InnoDB
wp_queue: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_smush_dir_images: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_srb_blacklist: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_termmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_terms: Datos: 0.06MB + índice: 0.03MB + Motor InnoDB
wp_term_relationships: Datos: 0.05MB + índice: 0.02MB + Motor InnoDB
wp_term_taxonomy: Datos: 0.06MB + índice: 0.06MB + Motor InnoDB
wp_usermeta: Datos: 4.44MB + índice: 2.98MB + Motor InnoDB
wp_users: Datos: 0.11MB + índice: 0.08MB + Motor InnoDB
wp_wc_admin_notes: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wc_admin_note_actions: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wc_category_lookup: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wc_customer_lookup: Datos: 0.08MB + índice: 0.06MB + Motor InnoDB
wp_wc_download_log: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_wc_order_coupon_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_wc_order_product_lookup: Datos: 1.52MB + índice: 0.98MB + Motor InnoDB
wp_wc_order_stats: Datos: 0.13MB + índice: 0.11MB + Motor InnoDB
wp_wc_order_tax_lookup: Datos: 0.09MB + índice: 0.11MB + Motor InnoDB
wp_wc_product_meta_lookup: Datos: 0.06MB + índice: 0.09MB + Motor InnoDB
wp_wc_tax_rate_classes: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wc_webhooks: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wfblockediplog: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wfblocks7: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wp_wfconfig: Datos: 1.39MB + índice: 0.00MB + Motor InnoDB
wp_wfcrawlers: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wffilechanges: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wffilemods: Datos: 4.52MB + índice: 0.00MB + Motor InnoDB
wp_wfhits: Datos: 0.25MB + índice: 0.08MB + Motor InnoDB
wp_wfhoover: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wfissues: Datos: 0.06MB + índice: 0.06MB + Motor InnoDB
wp_wfknownfilelist: Datos: 2.52MB + índice: 0.00MB + Motor InnoDB
wp_wflivetraffichuman: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wflocs: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wflogins: Datos: 0.16MB + índice: 0.03MB + Motor InnoDB
wp_wfls_2fa_secrets: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wfls_settings: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wfnotifications: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wfpendingissues: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wp_wfreversecache: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wfsnipcache: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wp_wfstatus: Datos: 0.13MB + índice: 0.09MB + Motor InnoDB
wp_wftrafficrates: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wtbp_tables: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_yith_wcaf_affiliates: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_yith_wcaf_clicks: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_yith_wcaf_commissions: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_yith_wcaf_commission_notes: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_yith_wcaf_payments: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_yith_wcaf_payment_commission: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_yith_wcaf_payment_notes: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_ylc_chat_rows: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_ylc_chat_sessions: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_ylc_chat_visitors: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_ylc_offline_messages: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_yoast_seo_links: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_yoast_seo_meta: Datos: 1.48MB + índice: 0.00MB + Motor InnoDB
wp_ywcdd_calendar: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB

### Post Type Counts ###

attachment: 458
custom_css: 2
customize_changeset: 1
elementor_library: 26
ibx_wpfomo: 1
mc4wp-form: 1
nav_menu_item: 31
oembed_cache: 2
page: 16
popup: 1
popup_theme: 6
post: 12
product: 162
product_variation: 124
revision: 1799
shop_coupon: 14
shop_order: 909
shop_order_refund: 2
shop_subscription: 56
wfacp_checkout: 1
whatsapp-accounts: 1
yith_carrier: 1
yith_proc_method: 5

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (39) ###

Add Admin CSS: por Scott Reilly – 1.8
Coming Soon Page, Under Construction & Maintenance Mode by SeedProd: por SeedProd – 5.1.0
Correos Express Plugin: por Correos Express – 2.0.18
Elementor Pro: por Elementor.com – 2.8.3
Elementor: por Elementor.com – 2.8.5
Facebook for WooCommerce: por Facebook – 1.9.11 – No probado con la versión activa de WooCommerce
Gallery Custom Links: por Jordy Meow – 1.2.5
Header Footer Code Manager: por 99robots – 1.1.6
WooCommerce Delivery Slots by Iconic: por Iconic – 1.7.16 – No probado con la versión activa de WooCommerce
Jetpack by WordPress.com: por Automattic – 8.3
MC4WP: Mailchimp for WordPress: por ibericode – 4.7.5
MC4WP: Mailchimp for WordPress Premium: por ibericode – 4.8
Roles de menú: por Kathy Darling – 1.9.5
Official Facebook Pixel: por Facebook – 2.0.0
Qty Increment Buttons for WooCommerce: por taisho – 2.6.1 – No probado con la versión activa de WooCommerce
Real-Time Find and Replace Pro: por Marios Alexandrou – 4.0
Really Simple SSL: por Rogier Lankhorst
Mark Wolters – 3.3

Repeat Order for Woocommerce: por polyres – 1.2.0 – No probado con la versión activa de WooCommerce
SpamReferrerBlock: por Didier Sampaolo – 2.22
Descripción en Product Archives by Exon: por Exon Digital Media – 1.0 – No probado con la versión activa de WooCommerce
WC Hide Shipping Methods: por Rynaldo Stoltz – 1.3
WC Password Strength Settings: por Daniel Santoro – 2.1.0 – No probado con la versión activa de WooCommerce
WhatsApp chat por NinjaTeam: por NinjaTeam – 2.2
One Click Upsell Funnel for Woocommerce: por MakeWebBetter – 2.0.2 – No probado con la versión activa de WooCommerce
WooCommerce Admin: por WooCommerce – 1.0.3
WooCommerce Checkout Field Editor: por WooCommerce – 1.5.23 – 1.5.30 está disponible – No probado con la versión activa de WooCommerce
WooCommerce Stripe Gateway: por WooCommerce – 4.3.2 – No probado con la versión activa de WooCommerce
WooCommerce Google Analytics Integration: por WooCommerce – 1.4.19
WooCommerce One Click Upsell Funnel Pro: por MakeWebBetter – 3.2.0 – No probado con la versión activa de WooCommerce
WooCommerce Services: por Automattic – 1.22.5
WooCommerce Side Cart Premium: por XootiX – 1.1 – No probado con la versión activa de WooCommerce
WooCommerce Subscriptions: por Automattic – 2.6.1 – 3.0.3 está disponible – No probado con la versión activa de WooCommerce
WooCommerce Unit Of Measure: por Bradley Davis – 3.0.2 – No probado con la versión activa de WooCommerce
WooCommerce: por Automattic – 4.0.1
Wordfence Security: por Wordfence – 7.4.6
Yoast SEO Premium: por Equipo Yoast – 12.0.1
WPfomify: por IdeaBox Creations – 2.0.1.4
Refer a Friend for WooCommerce PREMIUM: por WPGens – 2.3.7 – No probado con la versión activa de WooCommerce
YITH WooCommerce PDF Invoice and Shipping List Premium: por YITH – 2.0.6 – No probado con la versión activa de WooCommerce

### Inactive Plugins (5) ###

All-in-One WP Migration: por ServMask – 6.77
Premmerce Permalink Manager for WooCommerce: por premmerce – 2.1.13 – No probado con la versión activa de WooCommerce
WP Rocket: por WP Media – 3.5.0.2
YITH FAQ Plugin for WordPress Premium: por YITH – 1.0.9
YITH WooCommerce PDF Invoice and Shipping List: por YITH – 1.2.17

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Must Use Plugins (1) ###

Elementor Safe Mode: por Elementor.com – 1.0.0

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: right
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Base de la tienda: #404 – /tienda/
Carrito: ? La página no contiene el shortcode.
Finalizar compra: ? La página no contiene el shortcode.
Mi cuenta: ? La página no contiene el shortcode.
Términos y condiciones: #259 – /aviso-legal/

### Theme ###

Name: Hello Elementor
Version: 2.2.2
Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
Child Theme: ? – Si estás modificando WooCommerce en un tema padre que no has creado personalmente
te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo

WooCommerce Support: ?

### Templates ###

Overrides: –

### Subscriptions ###

WCS_DEBUG: ? No
Subscriptions Mode: ? Live
Subscriptions Live URL: https://www.frooty.es
Subscription Statuses: trash: 11
wc-active: 32
wc-pending-cancel: 2
wc-on-hold: 10
wc-cancelled: 1

WooCommerce Account Connected: ? Yes
Active Product Key: ? No
Report Cache Enabled: ? Yes
Cache Update Failures: ? 0 failure

### Store Setup ###

Country / State: Espa?a — Barcelona

### Subscriptions by Payment Gateway ###

Transferencia bancaria directa: wc-active: 1
wc-on-hold: 1

Stripe: trash: 11
wc-active: 31
wc-cancelled: 1
wc-on-hold: 9
wc-pending-cancel: 2

### Payment Gateway Support ###

Stripe: products
refunds
tokenization
add_payment_method
subscriptions
subscription_cancellation
subscription_suspension
subscription_reactivation
subscription_amount_changes
subscription_date_changes
subscription_payment_method_change
subscription_payment_method_change_customer
subscription_payment_method_change_admin
multiple_subscriptions
pre-orders

Transferencia bancaria directa: products

### Action Scheduler ###

Cancelada: 185
Oldest: 2020-03-03 12:13:50 +0100
Newest: 2020-04-06 18:54:03 +0200

Completo: 3.264
Oldest: 2020-03-03 11:37:37 +0100
Newest: 2020-04-03 12:21:39 +0200

Pendiente: 35
Oldest: 2020-04-03 12:25:18 +0200
Newest: 2020-04-30 12:30:06 +0200

Thanks for that info!

I think at this point that it would be best to test if this is a conflict with your theme or with another plugin.
?
The best way to determine this is to:
?

• Temporarily switch your theme to Storefront
• Disable all plugins except for WooCommerce
• Repeat the action that is causing the problem

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

• This reply was modified 4 years, 11 months ago by fevered - a11n.

Hey there, since I haven’t heard back from you I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.