Limit to one order per day not working

  • Resolved ellier7

    (@ellier7)


    3 years, 5 months ago

    I have a custom WooCommerce Status “Confirmed”. If a user has a “confirmed” order, I want to prevent them from placing another order for 2 hrs. However, the plugin is only limiting per product, not order. I am still able to add items to my cart within 2 hours with a “confirmed” order.

    The settings I have:
    General
    Mode -> Product Orders
    Date range -> Custom, 2 hours
    Order Statuses -> Confirmed

    Please advise.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Zohaib

    (@zohaibayub85)

    Hi,

    In the plugin’s settings please go to the Frontend tab and Enable the Validate on Add to Cart option. On the same page it might be useful to Enable the Block Checkout option as well.

    Thread Starter ellier7

    (@ellier7)

    I already have the settings:
    “Validate limits immediately when “add to cart” button is pressed” and
    “Stop customer from accessing the checkout page on exceeded limits”
    enabled.

    Zohaib

    (@zohaibayub85)

    Hi,

    Can you please confirm the users are able to add the products to cart? Are they also able to checkout despite the limits being in place?

    Thread Starter ellier7

    (@ellier7)

    Yes, users can still add products to their cart and place another order.
    Just to explain what I am trying to do — if a user places an order and their WooCommerce Order Status is “Confirmed”, I want to prevent them from placing another order for x amount of time.

    I have NOT enabled the setting: Limits -> All products (and have not set a limit # per product). I do not want to limit which product a user buys, just when they are able to place a second order.

    Plugin Contributor Pablo Pacheco

    (@karzin)

    Hi @ellier7 ,

    Sorry for the long delay.
    I believe you’d have to enable some sort of limit in order to prevent it from adding products to cart. Once you do that I believe it will work just fine.

    I’m closing the ticket. Let me know if you still need help

    Plugin Contributor Pablo Pacheco

    (@karzin)

    I’m sorry @ellier7 ,

    Just now I got your point.
    There is a workaround for what you want.

    These would be the steps:
    1. Enable the “Per product tag” or “Per product category” limit option
    2. Access the tag or category and set a limit. Probably 1 in your case.
    3. Set all your products with that tag or category.

    Let me know if it works

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Limit to one order per day not working’ is closed to new replies.