line login not work

Hi,

Thank you for reaching out to us.

You are getting this error because the email and username are not returned from the line application for that specific email address, you can try from some different account and check.

Also to avoid this you can activate the Profile Completion feature which will ask the user for an email or username if it is not automatically returned from the social provider.

Please provide us with the website URL so that we can check the issue from our end.

Can you please share with us the screenshot of the test Configuration window for the line application?

You can also contact us by e-mail from the plugin support form or by e-mail at the e-mail address provided on our website. This way we can figure out the exact problem and we will be able to help you much more efficiently.

Thanks

The following is the registration URL
https://xintea.pascation.com.tw/my-account/

The following is a screenshot of the process and results of my personal test
https://drive.google.com/drive/folders/1EWO5WYAoOkrYCGyaYwU2T6uOB1smPZsU?usp=sharing

Hi,

Thanks for proving us with the details.

We have visited your site and looked at the screenshots that you have share with us. Since the username is not returning in english so it seems like the default sanitization function is overiding the username from which you are facing the particular issue.

We will provide you the customized plugin and that will solve your issue. Please reach out to us us by e-mail from the plugin support form or by e-mail at the e-mail address provided on our website.

Thanks

Hi

I have sent a letter to the customer service mailbox of the official website, but I haven’t received a reply yet.
If you have any news, please reply to my email [email protected]

Thanks

Hi,

We had answered your query and you did not send any response after it. So we are assuming that you have understood the solution provided and clarified the doubts. So we are marking this support query as resolved.

Thanks