Line popping up on the right side of screen

Hello @masmasterr

Thank you for reaching out.

We’re sorry, a vertical line displays each time the popup displays in your site.

I checked the page https://www.apexgruppe.com. However, I did not see the vertical line on the right side of the screen. Here’s what we get:

Windows Chrome: https://share.getcloudapp.com/QwuL2Plk
Mac Safari: https://share.getcloudapp.com/JruOndgB

Could you share to us which browser the issue occurred, and a screen capture of the issue?

Thank you, and we look forward to your response.

Hi,

I am using Mac OS, also happens on both iMac/MacBook Pro with Chrome/Safari.

Please see the picture below, it happened to you as well with Mac Safari.

https://ibb.co/31xmZVB

Hello @masmasterr,

Thanks for sending further clarification.

I checked your screenshot and I now see what you mean.

Could you try this setting? Demo screencast: https://share.getcloudapp.com/8LuDop16

Simply check the box to adjust it and set it to 0. It just means your theme is setting the width of the page/section using JavaScript rather than CSS.

You can do that under Popup Maker Settings > Misc.

If it didn’t help, please check this guide as this might help: https://docs.wppopupmaker.com/article/314-why-does-my-site-shift-jump-or-skip-when-a-popup-is-triggered

If you have any other questions, let us know.

Have a great day!