Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Aamir

    (@aamiribsf)

    Hello @kaklappen,

    I see that you’ve already opened a ticket with us in our support forum regarding the same issue. We have responded to your inquiry there, and I encourage you to continue the conversation in the forum for further assistance.

    If you need anything else, feel free to reach out to us there, and we’ll be happy to help.

    Best regards,

    Thread Starter schmekbu

    (@kaklappen)

    yes thanks. but so far I have not heared back from support.

    …..

    I understand that you’re trying to remove the Link autofill prompt while using Stripe Payments for WooCommerce but haven’t been able to do so through CSS or Stripe dashboard settings. Usually, the Link option is managed through the stripe dashboard directly 

    Let me share this scenario with our development team to get their insights. We will get back to you as soon as we have an update from them.

    so what to do?

    Thread Starter schmekbu

    (@kaklappen)

    Do you have an estimate on how long it will take? I need to shut down the staging environment due to resource constraints.

    Thread Starter schmekbu

    (@kaklappen)

    I tried a lot, non of this is working


    .p-LTR .p-LinkAutofillPromptButton {
    padding-right: 4px;
    display: none;
    }


    .AnimateSinglePresenceItem {
    display: none;
    }


    .p-LinkAutofillPromptButton {
    display: none;
    }


    .AnimatePresence {
    display: none;
    }

    deactivating link in the stripe dashboard has no effect

    payment methodes are handled by “the payment plugin”

    the first one “default my configuration” is link deactivated

    the second one is handled by your plugin, I cant change anything.

    as you can see here, the checkout plugin (your plugin) is handling the payment mehthodes
    so you have to give an option to deactivate link

    Thread Starter schmekbu

    (@kaklappen)

    I have spoken directly with Stripe support regarding the issue, and they have confirmed that it is indeed a problem with your plugin. The “Link” option is deactivated across all of Stripe, except for the section that is managed by your plugin. Since the plugin is handling this feature, Stripe is unable to disable it on their end.

    I have opened a support ticket with Stripe and will send you the ticket number via email for your reference.

    Please find a solution to this issue, as it has been confirmed that it is not a problem on Stripe’s side.

    Thread Starter schmekbu

    (@kaklappen)

    I noticed that the issue has been marked as “resolved,” but it is far from being addressed. It seems like there hasn’t been much attention given to it, and I would appreciate your help in finding a solution.

    marking unresolved topics as reslolved is not a solutoin ….

Viewing 6 replies - 1 through 6 (of 6 total)
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