Link Confusion

  • Resolved John Antonacci

    (@johnnya23)


    3 weeks, 2 days ago

    My customers tend to think link is a payment method. You may want to consider making it more clear what Link is. also, it was enabled by default on my site, which sucks.

Viewing 1 replies (of 1 total)
  • Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    Hi there,

    Thanks for sharing your feedback!

    Link is a fast, secure checkout option powered by Stripe that allows customers to save and reuse their payment details for a quicker checkout experience. However, I understand that the way it appears on the checkout page might cause confusion for your customers.

    Regarding Link being enabled by default, Stripe aims to provide a seamless checkout experience, but I understand your concern. If you’d prefer to disable Link, you can do so by navigating to:

    WooCommerce → Settings → Payments → Stripe → Payment Methods, then scroll down to Express Checkout and uncheck the option for Link.

    I hope this helps.

Viewing 1 replies (of 1 total)
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