• Resolved mjmtb

    (@mjmtb)


    I use the PDF invoices&packing linked to e-boekhouden.nl. For a few days now, not all invoices have been forwarded to E-boekhouden.nl. Only completed orders are processed, but not “pending” orders.

    e-boekhouden.nl sees this error message:

    No invoice number of type woocommerce-pdf-invoices-packing-slips/woocommerce-pdf-invoices-packingslips.php found for order no. 86437 { “orderId”: 86437, “orderNr”: “86437”, “orderStatus”:

    But this order does have an invoice number.

    Does anyone know what it could be?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor dwpriv

    (@dwpriv)

    Maybe the setup you’re using to connect the plugin to the eboekhouden.nl is not seeing the invoice number in the meta data. You would have to check the service/plugin that you’re using to connect to the external site, since the invoices exist on the Woocommerce store already (which is what our plugin is designed to do)

    Plugin Contributor Yordan Soares

    (@yordansoares)

    Hi @mjmtb,

    We have received a similar question in our premium support channel, and I thought that the answer I sent them, might be helpful for you as well:

    It is very likely that they are fetching the order data before the invoice is created, when the invoice number is not yet available (see this reply to understand how our plugin create invoices automatically), or maybe they are looking for the invoice data using the wrong meta keys.

    Just to clarify, the invoice number and date are stored in the order data with the following meta keys (do note that all of them start with an underscore):

    • Invoice number: _wcpdf_invoice_number
    • Invoice date (Unix time): _wcpdf_invoice_date
    • Invoice date (formatted): _wcpdf_invoice_date_formatted
Viewing 2 replies - 1 through 2 (of 2 total)
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