• Resolved alFrame

    (@alframe)


    Site is under development, so I can’t share unfortunately.

    I entered the clients youtube channel, and it’s not going there when I click it. Floating above the icon I see it links to the current page.

    What am I missing?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Nick

    (@d4d5bh6)

    Could you please clear cache? By that, I mean…

    – The browser cache, see https://www.solutionbay.com/solutions/dont-know-how-to-clear-the-cache-1
    – Please also check if you have a cache plugin installed. If so, please disable it temporarily, and check if it’s ok now

    Please also make sure that you entered the correct info (username vs. channel ID). Please also try if it works in a different browser.

    If it doesn’t work: maybe can you let us know when you’re live, so that we can have a look? There is a solution for it for sure.

    Thread Starter alFrame

    (@alframe)

    Hey Nick,

    Thanks!

    I figured it out. I did not realize that the settings were never saved because I did not enter anything in the facebook slot, as it is in development as well…

    Now that I have entered “#” there, the youtube works.

    Plugin Support Nick

    (@d4d5bh6)

    Ok, cool! Thank you for confirming.

Viewing 3 replies - 1 through 3 (of 3 total)
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