Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Popup Builder Team

    (@popup-by-sygnoos)

    Dear @francescopost,

    The popup doesn’t work because of the java script code you tried to insert in the page.
    There are java script errors on your page.
    Please, try to insert the popup on a page which doesn’t have any java script errors and the popup will work.

    Best regards,
    Sygnoos Team.

    Thread Starter francescopost

    (@francescopost)

    First of all thanks for the support….

    I removed the custom js code but the popup not works…

    any ideas?

    Dear @francescopost,
    There is Javascript error on your side which affects on our plugin.
    After investigation we have found that inside your theme there is an invalid jQuery selector.
    Here is a code snippet:

    File: evision-corporate-custom.js
    Line: 91
    
     $('a[href*=#]').on('click', function(event){
            if ($(this.hash).length){
                event.preventDefault();
                $("html, body").stop().animate({scrollTop: $(this.hash).offset().top - 70}, 2e3, "easeInOutExpo");
            }
        });

    And here is a error message jquery.js?ver=1.12.3:2 Uncaught Error: Syntax error, unrecognized expression: a[href*=#]

    Please contact to your theme support team so they can fix this issue.

    Best Regards,
    Sygnoos Team.

Viewing 3 replies - 1 through 3 (of 3 total)
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