Link preview not showing on any social media

Hello @princedm,

Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

Can you please follow this guide and see if that helps?
https://rankmath.com/kb/fb-app-id-warnings/

Looking forward to helping you.

Thanks for your reply,

I have followed the same but still, the preview not showing.

Actually, the preview showing on Facebook but not showing on other social media platforms. Such as Twitter, Quora, Whatsapp, etc.

Hello @princedm

It seems to be working fine on our end.

Assuming you are using the latest version of all the plugins, themes, and WordPress (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

To determine that, please disable all the other plugins except Rank Math and revert to the default WordPress theme (twenty-twenty). Clear the cache and check your website here:
https://cards-dev.twitter.com/validator

If the issue is resolved then try enabling the theme you were using and then one plugin at a time until you are able to reproduce the issue. That will help you find the culprit.

Do clear the cache after every disabling/enabling of the plugins/themes.

Looking forward to helping you.

Hi,

I have also tried this, deactivated all plugins and switched the default theme (twenty-twenty) and cleared all cache from Cloudflare but still, the issue was not resolved.

I have done the same twice but still, the preview not showing.

Hello,

Please update Rank Math & all other plugins, themes, and WordPress to the latest version.

Please check if that helps in resolving the issue.

Looking forward to helping you. Thank you.

HI,

My friend, my entire site is updated. I have updated all plugins and themes including RankMath. I have also updated WordPress’s latest version.

I am facing this issue from the beginning when I have created this site.

If you want I can provide you temporary access for my site to check detail.

Hello @princedm

www.ads-software.com does not allow sharing website credentials and we can not ask for that either.

You can try other methods listed on this page to get personalized support:
https://www.ads-software.com/support/topic/attention-read-this-before-posting/

Can you please record a screencast of the process you followed here so we can assist you better?
https://www.ads-software.com/support/topic/link-preview-not-showing-on-any-social-media/#post-15340756

Looking forward to helping you. Thank you.

Please check this video https://drive.google.com/file/d/1WdBOKunpjYJ96k0CKH9_Bpg3b9O3mAMZ/view?usp=sharing

So you will know what exactly happens.

Also, I have already raised this issue on: https://support.rankmath.com/ticket/preview-image-is-not-displaying-on-social-media-platform/#post-343908

Hello @princedm,

It seems like the solution was provided on the ticket on our website here:
https://support.rankmath.com/ticket/preview-image-is-not-displaying-on-social-media-platform/?view=all#post-344407

Hope that helps. Please feel free to reach out again in case you need any other assistance. We are here to help.

Thank you.