link to oursitename.evestments.com found in my database

Hi @oakspring

I apologize to hear that the results didn’t meet your requirements and it stopped working for a while.

>1. We installed the plugin and got it working. Just a few weeks later it quit working because we were supposed to reauthorize with Facebook. There’s no way we would have the time to reauthorize every few weeks. It’s incredibly complicated.

Unfortunately, this interruption is a result of Facebook’s security protocols, which dictate the expiration of the Access token for 60 days. Additionally, any alterations made to your profile settings can also trigger Access token expiration.

I understand that this situation might be annoying for you. Dealing with these ongoing problems can be tough. Just know that these issues come from the rules set by Facebook, and we don’t have much control over them.

>2. I was working in our database and found the plugin was referring to ourdomainname.evestments.com. Why on earth would the plugin have created a subdomain with our domain name on someone else’s website?!?!?!

Could you provide more details about the matter regarding our plugin generating a subdomain? Our plugin typically incorporates custom options into the wp-options table. If you could point out where you observed our plugin referencing the subdomain, it would greatly assist us in investigating this on our end.

Kindly note that we encourage using the contact form within the plugin to reach out to us. This helps us understand your specific needs and provide more efficient assistance.

Nonetheless, I genuinely appreciate you taking the time to provide us with your valuable feedback. We are dedicated to ensuring the flawless functioning of our plugin and highly value input from our customers and users.

Thank you for the response; It’s really impressive and bolsters confidence in your plugin. Here is the line of code that was confusing and concerning. I removed our domain name and put in all caps OURDOMAIN…

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Hi @freedomtech2,

The mentioned code snippet is related to the Freemius integration within our plugin, “Easy Social Feed” and some other “Advanced noCaptcha & invisible Captcha” plugin. The confusing part is the reference to “.OURNAME.tmgevestments.com” and “OURDOMAINNAME.org” in the serialized data.

Upon thorough inspection, I want to assure you that our plugins do not create subdomains on external websites. The references you see are part of Freemius functionality, where it stores information about the plugin, including connectivity tests and version data.

The references to “.OURNAME.tmgevestments.com” and “OURDOMAINNAME.org” are used to save the hostname in the context of Freemius settings, specifically for connectivity tests. I acknowledge this crucial distinction, and I want to assure you that these entries are part of the standard functionality to store and retrieve relevant information within the plugin environment.

I’d like to clarify that plugins, by default, do not have the capability to create subdomains on external websites.

If you have any further questions or if there’s anything else you’d like to discuss regarding our plugin, please don’t hesitate to let me know.

Your feedback is valuable, and I’m here to address any concerns you may have.