“Link you followed has expired” error

  • Resolved lijndiensten

    (@lijndiensten)


    3 years, 8 months ago

    Hello,

    When trying to open the WP Mail SMTP-page, the page loads for a while and then returns the error message: “The link you followed has expired – please try again”. I read somehwere this might have to do with memory_limit being to low, but the issue remains with limit increased to 256MB.

    The error log shows the two issues below. Can you shine a light? Thanks!

    Ivan

    [host website.nl] Backend log: WordPress databasefout Lost connection to MySQL server during query bij query SELECT option_value FROM wo_options WHERE option_name = ‘activate_comments’ LIMIT 1 gemaakt door require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), include_once(‘/plugins/thrive-comments/thrive-comments.php’), tcm, Thrive_Comments::instance, Thrive_Comments->__construct, Thrive_Comments->includes, Thrive_Comments->include_tcb, Thrive_Comments_Settings->tcm_get_setting_by_name, get_option\n, referer: https://website.nl/wp-admin/post.php?post=7666&action=edit

    [host website.nl] Backend log: WordPress databasefout Lost connection to MySQL server during query bij query SELECT option_value FROM wo_wlm_options WHERE option_name=’isenable_log’ LIMIT 1 gemaakt door require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), include_once(‘/plugins/wishlist-member/wpm.php’), require_once(‘/plugins/wishlist-member/legacy/init.php’), WishListMemberPluginMethods->LoadInitFile, include_once(‘/plugins/wishlist-member/legacy/lib/integration.shoppingcart.infusionsoft.init.php’), WLM_INTEGRATION_INFUSIONSOFT_INIT->__construct, WishListMemberCore->GetOption\n, referer: https://website.nl/wp-admin/post.php?post=7667&action=edit

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @lijndiensten,

    Thanks for reaching out. Could you please share the URL you’re getting when visiting the WP Mail SMTP setting page? That is the general error and the log indicates an issue with connecting to the MySQL server but it’s indicating the plugin wishlist-member. You might want to check this troubleshooting guide to fix the error.

    I hope this helps!

    Thread Starter lijndiensten

    (@lijndiensten)

    Hi Sanjeev,

    The error did not occur with Wishlist Member disabled. I re-enabled Wishlist member, and the error returned. I clicked through some settings and saved a few things in Wishlist – nothing specific to email as far as I know – and next WP Mail SMTP opened without protest. So it seems like problem solved, thanks!

    Ivan

Viewing 2 replies - 1 through 2 (of 2 total)
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