Dear @taisa1984,
Sincere apologies for the delayed response.
Please make sure that you have entered your Access Key ID and Secret Access Key correctly and without any additional spaces.
In case you are calling the Product Advertising-API (PA-API) for a marketplace different from the one you have registered for PA-API, do the following:
Check that you are registered as an associate / affiliate in the locale for which you are making the request. On this page you can see a list of the different locales of the Amazon Associates Program. You have to be signed up to each one you want to access through PA-API, and your application has to be approved. If it has not been approved yet, you can ask for a PA-API exception following the indications on the local Associates Central page.
Also make sure you have signed up for PA-API usage with every account by logging into the local Associates Central page and visiting its dedicated PA-API page. If the Join button appears greyed out, please check if you are signed in as the account’s primary user and if the application for your associate account has already been approved.
If you have created accounts with separate email addresses, add the email address used for creating the PA-API account as a primary email to your existing Amazon Associates account from which you are trying to call PA-API. i.e. if you have generated PA-API credentials from a US Affiliate account with the primary email address as [email protected], and you want to access PA-API from DE account, add [email protected] as the primary email address for DE affiliate account. For more help on changing the primary owners, please refer to this link.
If on the on the PA-API page of the relevant marketplace’s Associates Central there is a “Migrate” button showing, we recommend to use it to migrate your PA-API access from AWS to Associates Central. This will generate a new pair of credential that you should then use for your PA-API access. In case the “Migrate” button appears greyed out, please check if you are signed in as the account’s primary user and if the application for your associate account has already been approved.
In the case the above doesn’t help or you are using PA-API from the same primary email address, do the following:
Using your access key & secret key credentials, please check if you can get results from ItemSearchAPI on Product Advertising API scratch pad. (Don’t forget to set the marketplace at the top to the one you are registered as an associate.).
If the above gives an error message, follow the troubleshooting procedure link in the error message shown on PAAPI scratch-pad and share the results with us.
If the above doesn’t solve your issue, please create a new thread with the title starting with [PA-API Credentials Issue].
I am registered for multiple affiliate programmes in the UK, US, IT, DE etc. However, the plugin only allows a single key to be used. So in this situation how do I get the link builder to link to multiple affiliate accounts where they use different access keys?
You can use the same PA-API keys across US, CA, MX, BR, ES, FR, IT, DE, IN & UK, if you have signed up to these locales and your application has been approved. In case one of your Amazon Associates accounts is under a different email address from the one which you have registered for PA-API, do the following:
“If you already have an active Amazon Associates account, please add the email address used for creating the PA API account as a primary email to your existing Amazon Associates account. Once the email address is added successfully, you will be able to continue accessing the PA API. For more help on changing the primary owners, please refer to this link for detailed instructions.”
