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  • Thread Starter Webtaurus

    (@and_or)

    Some more info;

    • The links outside the content do work (link to “view in browser” and links in footer)
    • I tested 2 more installs on the same hosting – 1 has the same problem and the other works normal. The working install is a MU install

    Is there some workaround? I do not care about the stats, I just need one link to work when announcing the address change in the newsletter.

    Thread Starter Webtaurus

    (@and_or)

    Searching on the forum led me to try a workaround… When tracking is disabled for the links, they should work?
    In https://www.ads-software.com/support/topic/how-to-disable-tracking there is a description and code as to how to disable the tracking.
    Although some users report that it does not work anymore – in this case it works for me. In my test the link goes directly to the target.

    Still would like to know how to really fix this as in both forum-cases, solutions work for some users but not for others. So I will not mark it as solved jet.

    Had some similar bad bug: we linked some text into the message but it did NOT open the right link we typed, even if the test-mail sent internally to us worked once.
    Let’s the developer explain what happened to 300 people who received our newsletter and got a useless link.

    I am having this same problem today. Quite frustrating. I’m surprised that there isn’t more talk about it on here.

    Here is what I figured out:

    With version 2.7.8, when I’m looking at my test email, I hover over the links, I get a garbled looking address, which starts with my domain. I made the poor assumption that this link was not going to go to where I wanted (in the past it didn’t). When I did finally click on it, it did go where I wanted. So, I guess the links do work, they just don’t look like I expect them too.

    So, the links are working now, at least in my test email.

Viewing 5 replies - 1 through 5 (of 5 total)
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