• Resolved perth99

    (@perth99)


    Restored backup on first attempt all the formatting was lost other than the home page yewt when i view the pages in Elementor they seemed ok.

    Then did a fresh backup and the pages look ok but the links are lost

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author iClyde

    (@iclyde)

    Hi @perth99

    Could you please provide more details and give URL examples?

    In case when URLs were not replaced correctly the issue could be caused by improperly configured domain settings or crossed with wp-config.php constants.

    Whatever case it was, there is simple fix to it ??

    Please, let me know what was the original URL and destination URL.
    It would be very helpful if you could also share link to website with broken URLs.

    Thank you!

    Thread Starter perth99

    (@perth99)

    I since did it again and the backup failed. This is the log

    [STEP] [2022-06-01 10:02:46] Initializing restore process
    [STEP] [2022-06-01 10:02:47] Looking for PHP CLI executable file.
    [INFO] [2022-06-01 10:02:48] PHP CLI Filename: php
    [INFO] [2022-06-01 10:02:48] PHP CLI Version: 7.4.29 (cli)
    [INFO] [2022-06-01 10:02:48] PHP CLI Memory limit: 512M/512M
    [INFO] [2022-06-01 10:02:48] PHP CLI Execution limit: 0/0
    [SUCCESS] [2022-06-01 10:02:48] We properly detected PHP CLI executable file.
    [INFO] [2022-06-01 10:02:48] Downloading via PHP CLI
    [INFO] [2022-06-01 10:02:48] Creating lock file
    [STEP] [2022-06-01 10:02:48] Initializing download process
    [SUCCESS] [2022-06-01 10:02:48] Downloading initialized
    [STEP] [2022-06-01 10:02:48] Downloading remote file...
    [INFO] [2022-06-01 10:03:22] Unlocking migration
    [INFO] [2022-06-01 10:03:22] Removing downloaded file
    [ERROR] [2022-06-01 10:03:22] Download error
    [ERROR] [2022-06-01 10:03:22] Error: transfer closed with 97349862 bytes remaining to read
    [DOWNLOAD GENERATED] File downloaded on (server time): 2022-06-01 10:03:29
    [DOWNLOAD GENERATED] Last update (seconds): 7 seconds ago
    [DOWNLOAD GENERATED] Last update (date): 2022-06-01 10:03:22
    Thread Starter perth99

    (@perth99)

    This was the failed restore log

    Plugin Author iClyde

    (@iclyde)

    Hi @perth99

    Download issue is most likely caused by web server of your source website.
    Please carefully follow the steps below for each site.

    On the site where you made the backup:
    1. Go to our plugin settings and open “Other options” section
    2. Enable alternate download method: https://prnt.sc/1slr41w
    3. Save that section
    – No need to make new backup

    Now, go to the site where you want to restore your backup:
    1. Open “Other options” section as well
    2. Disable PHP CLI checking: https://prnt.sc/1sljr31
    3. Save that section
    4. Force both processes to stop: https://prnt.sc/1trv1tm
    5. Try to run the migration again with the same URL

    If that won’t work, please repeat the “force both processes to stop” step.
    Once you do that, download your backup and try to upload it manually.

    You can upload your backup via FTP, cPanel or our Upload Area.

    Let me know if that solves your issue ??
    Thank you!

    Plugin Author iClyde

    (@iclyde)

    As we didn’t hear any reply in last days.
    I can assume that you resolved the issue.

    Feel free to open new topic if I am wrong!
    Thank you ??

    Thread Starter perth99

    (@perth99)

    Thanks for the answer, I did not receive an email first time. Cheers

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Links not working after restoring’ is closed to new replies.