• I just noticed that I have an issue with the new order link within the generated email from my online store. The url generates a url5935 prefix which lands on a non-existent page.

    Is there somewhere I fix this with WordPress? I’ve disabled all my plugins with the exception of Woocommerce and tried to replicate and the admin emails that are sent back still produce the non-existent url.

    Thanks in advance for looking at this.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support RK a11n

    (@riaanknoetze)

    Hi there,

    The URLs in your emails would be based on the server setup – Have you checked your site URL settings under **Settings > General**? Also, can you share a copy of your status report as found under **WooCommerce > Status**?

    Thread Starter levis30

    (@levis30)

    Here you are. Thanks

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://levyssports.com
    Site address (URL): https://levyssports.com
    WC Version: 4.8.0
    REST API Version: ? 4.8.0
    WC Blocks Version: ? 3.8.1
    Action Scheduler Version: ? 3.1.6
    WC Admin Version: ? 1.7.3
    Log Directory Writable: ?
    WP Version: 5.6
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.13
    PHP Post Max Size: 128 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 1000
    cURL Version: 7.73.0
    OpenSSL/1.1.1h
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.49
    Max Upload Size: 128 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 4.8.0
    WC Database Prefix: df7_
    Total Database Size: 539.84MB
    Database Data Size: 399.64MB
    Database Index Size: 140.20MB
    df7_woocommerce_sessions: Data: 32.39MB + Index: 1.75MB + Engine MyISAM
    df7_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    df7_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    df7_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    df7_woocommerce_order_items: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    df7_woocommerce_order_itemmeta: Data: 0.03MB + Index: 0.03MB + Engine MyISAM
    df7_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    df7_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    df7_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    df7_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    df7_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    df7_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    df7_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    df7_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    cerber_acl: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    cerber_blocks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    cerber_countries: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    cerber_lab: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    cerber_lab_ip: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    cerber_lab_net: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    cerber_log: Data: 0.60MB + Index: 0.31MB + Engine MyISAM
    cerber_qmem: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    cerber_traffic: Data: 0.95MB + Index: 0.05MB + Engine MyISAM
    df7_actionscheduler_actions: Data: 120.34MB + Index: 18.98MB + Engine MyISAM
    df7_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    df7_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    df7_actionscheduler_logs: Data: 67.49MB + Index: 42.12MB + Engine MyISAM
    df7_aryo_activity_log: Data: 2.02MB + Index: 0.00MB + Engine InnoDB
    df7_cerber_files: Data: 34.64MB + Index: 6.27MB + Engine MyISAM
    df7_cerber_sets: Data: 0.76MB + Index: 0.00MB + Engine MyISAM
    df7_cerber_uss: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    df7_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    df7_comments: Data: 28.80MB + Index: 19.35MB + Engine MyISAM
    df7_et_bloom_stats: Data: 0.67MB + Index: 0.13MB + Engine MyISAM
    df7_eum_logs: Data: 0.06MB + Index: 0.01MB + Engine MyISAM
    df7_failed_jobs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    df7_imagify_files: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    df7_imagify_folders: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    df7_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    df7_mailchimp_carts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    df7_mailchimp_jobs: Data: 0.39MB + Index: 0.02MB + Engine MyISAM
    df7_nf3_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    df7_nf3_action_meta: Data: 0.03MB + Index: 0.01MB + Engine MyISAM
    df7_nf3_chunks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    df7_nf3_fields: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    df7_nf3_field_meta: Data: 0.81MB + Index: 0.01MB + Engine MyISAM
    df7_nf3_forms: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    df7_nf3_form_meta: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
    df7_nf3_objects: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    df7_nf3_object_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    df7_nf3_relationships: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    df7_nf3_upgrades: Data: 0.43MB + Index: 0.00MB + Engine MyISAM
    df7_options: Data: 14.21MB + Index: 3.94MB + Engine MyISAM
    df7_postmeta: Data: 37.14MB + Index: 15.02MB + Engine MyISAM
    df7_posts: Data: 30.30MB + Index: 15.36MB + Engine MyISAM
    df7_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    df7_social_users: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    df7_termmeta: Data: 0.07MB + Index: 0.06MB + Engine MyISAM
    df7_terms: Data: 0.09MB + Index: 0.17MB + Engine MyISAM
    df7_term_relationships: Data: 0.99MB + Index: 2.14MB + Engine MyISAM
    df7_term_taxonomy: Data: 0.11MB + Index: 0.10MB + Engine MyISAM
    df7_usermeta: Data: 1.84MB + Index: 0.06MB + Engine MyISAM
    df7_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    df7_wclsi_items: Data: 2.44MB + Index: 0.97MB + Engine MyISAM
    df7_wclsi_item_attribute_sets: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    df7_wclsi_item_categories: Data: 0.03MB + Index: 0.04MB + Engine MyISAM
    df7_wclsi_item_e_commerce: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    df7_wclsi_item_images: Data: 0.49MB + Index: 0.29MB + Engine MyISAM
    df7_wclsi_item_prices: Data: 0.92MB + Index: 0.52MB + Engine MyISAM
    df7_wclsi_item_shops: Data: 0.51MB + Index: 0.82MB + Engine MyISAM
    df7_wc_admin_notes: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    df7_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    df7_wc_category_lookup: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    df7_wc_customer_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    df7_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    df7_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    df7_wc_order_product_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    df7_wc_order_stats: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    df7_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    df7_wc_product_meta_lookup: Data: 0.98MB + Index: 1.32MB + Engine MyISAM
    df7_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    df7_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    df7_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    df7_woocommerce_shipping_quotes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    df7_wpmailsmtp_tasks_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    df7_wpmelon_advbedit_temp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    df7_wpml_mails: Data: 2.77MB + Index: 0.01MB + Engine MyISAM
    df7_yith_wcwl: Data: 0.03MB + Index: 0.02MB + Engine MyISAM
    df7_yith_wcwl_lists: Data: 0.05MB + Index: 0.05MB + Engine MyISAM
    df7_yoast_indexable: Data: 7.10MB + Index: 2.09MB + Engine MyISAM
    df7_yoast_indexable_hierarchy: Data: 0.04MB + Index: 0.14MB + Engine MyISAM
    df7_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    df7_yoast_primary_term: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    df7_yoast_prominent_words: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    df7_yoast_seo_links: Data: 0.43MB + Index: 0.11MB + Engine MyISAM
    df7_yoast_seo_meta: Data: 8.64MB + Index: 7.74MB + Engine MyISAM
    wp_cerber_files: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_cerber_sets: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_cerber_uss: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    
    ### Post Type Counts ###
    
    attachment: 4273
    blocks: 12
    custom_css: 2
    customize_changeset: 32
    et_pb_layout: 20
    featured_item: 8
    feedback: 2
    imgt_log: 500
    mc4wp-form: 2
    nav_menu_item: 45
    nf_sub: 16
    oembed_cache: 5
    page: 100
    popup: 1
    popup_theme: 6
    post: 12
    product: 1426
    product_variation: 2542
    revision: 252
    shop_order: 30
    shop_order_refund: 6
    sidebar: 1
    wfcm_file_event: 9495
    wishlist: 6151
    wpcf7_contact_form: 5
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (38) ###
    
    ManageWP - Worker: by GoDaddy – 4.9.7
    Antispam Bee: by pluginkollektiv – 2.9.3
    Activity Log: by Activity Log Team – 2.6.0
    BBQ Pro: by Jeff Starr – 2.9
    Contact Form 7: by Takayuki Miyoshi – 5.3.1
    Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 3.2.6
    Envato Market: by Envato – 2.0.6
    Imagify Tools: by WP Media – 1.1.2
    Imagify: by WP Media – 1.9.13
    Jetpack by WordPress.com: by Automattic – 9.2.1
    Jilt for WooCommerce: by Jilt – 1.7.9
    Nextend Social Login: by Nextendweb – 3.0.26
    Perfect Brands for WooCommerce: by QuadLayers – 1.8.5
    Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.4
    Stop User Enumeration: by Fullworks – 1.3.29
    Easy Updates Manager: by Easy Updates Manager Team – 9.0.6
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 2.16.42.24
    
    Website File Changes Monitor: by WP White Security – 1.6.3
    WooCommerce POS Inventory Count: by WooPOS.com – 20.09.24 – Installed version not tested with active version of WooCommerce 4.0
    WooCommerce Media API: by woopos – 2.5 – Installed version not tested with active version of WooCommerce 4.0
    WooCommerce Advanced Bulk Edit: by George Iron – 4.6.2
    WooCommerce Contact for Shipping Quote: by Jeroen Sormani – 1.2.1
    WooCommerce Moneris Gateway: by SkyVerge – 2.15.1
    WooCommerce Shipping & Tax: by Automattic – 1.25.4
    WooCommerce - ShipStation Integration: by WooCommerce – 4.1.40
    WooCommerce: by Automattic – 4.8.0
    WooSidebars: by WooCommerce – 1.4.5
    Yoast SEO Premium: by Team Yoast – 15.4
    WP-Ban: by Lester 'GaMerZ' Chan – 1.69
    WP Cerber Security, Anti-spam & Malware Scan: by Cerber Tech Inc. – 8.7
    WP Mail Logging: by MailPoet – 1.9.7
    WP Mail SMTP: by WPForms – 2.5.1
    WP Rocket: by WP Media – 3.7.6.1
    Smart Image Resize PRO: by Nabil Lemsieh – 1.4.3.2 – Installed version not tested with active version of WooCommerce 4.0
    Yoast SEO: Local: by Team Yoast and Arjan Snaterse – 13.8
    Yoast SEO: WooCommerce: by Team Yoast – 13.8
    YITH Woocommerce Request A Quote: by YITH – 1.6.0
    YITH WooCommerce Wishlist: by YITH – 3.0.17
    
    ### Inactive Plugins (2) ###
    
    Mailchimp for WooCommerce: by Mailchimp – 2.5.0
    WooCommerce Google Analytics Pro: by SkyVerge – 1.10.0
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Must Use Plugins (2) ###
    
    aaa-wp-cerber.php: by Cerber Tech Inc. – 1.0
    ManageWP - Worker Loader: by GoDaddy –
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: –
    Currency: CAD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    
    ### WC Pages ###
    
    Shop base: #503923 - /shop/
    Cart: #5 - /cart/
    Checkout: #6 - /checkout/
    My account: #7 - /my-account/
    Terms and conditions: #460755 - /terms-of-use/
    
    ### Theme ###
    
    Name: Flatsome Child
    Version: 3.0
    Author URL: 
    Child Theme: ?
    Parent Theme Name: Flatsome
    Parent Theme Version: 3.13.0
    Parent Theme Author URL: https://www.uxthemes.com/
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: flatsome/woocommerce/archive-product.php
    flatsome/woocommerce/cart/cart-empty.php
    flatsome/woocommerce/cart/cart-shipping.php
    flatsome/woocommerce/cart/cart.php
    flatsome/woocommerce/checkout/form-checkout.php
    flatsome/woocommerce/checkout/form-coupon.php
    flatsome/woocommerce/checkout/terms.php
    flatsome/woocommerce/checkout/thankyou.php
    flatsome/woocommerce/content-product-cat.php
    flatsome/woocommerce/content-product.php
    flatsome/woocommerce/content-single-product.php
    flatsome/woocommerce/content-widget-product.php
    flatsome-child/woocommerce/emails/admin-new-order.php
    flatsome/woocommerce/global/breadcrumb.php
    flatsome/woocommerce/global/quantity-input.php
    flatsome/woocommerce/global/wrapper-end.php
    flatsome/woocommerce/global/wrapper-start.php
    flatsome/woocommerce/loop/loop-end.php
    flatsome/woocommerce/loop/loop-start.php
    flatsome/woocommerce/loop/pagination.php
    flatsome/woocommerce/loop/result-count.php
    flatsome/woocommerce/loop/sale-flash.php
    flatsome/woocommerce/myaccount/form-login.php
    flatsome/woocommerce/myaccount/navigation.php
    flatsome/woocommerce/notices/error.php
    flatsome/woocommerce/notices/notice.php
    flatsome/woocommerce/notices/success.php
    flatsome/woocommerce/product-searchform.php
    flatsome/woocommerce/single-product/photoswipe.php
    flatsome/woocommerce/single-product/price.php
    flatsome/woocommerce/single-product/product-image.php
    flatsome/woocommerce/single-product/product-thumbnails.php
    flatsome/woocommerce/single-product/rating.php
    flatsome/woocommerce/single-product/related.php
    flatsome/woocommerce/single-product/review.php
    flatsome/woocommerce/single-product/sale-flash.php
    flatsome/woocommerce/single-product/share.php
    flatsome/woocommerce/single-product/short-description.php
    flatsome/woocommerce/single-product/tabs/tabs.php
    flatsome/woocommerce/single-product/title.php
    flatsome/woocommerce/single-product/up-sells.php
    flatsome/woocommerce/single-product-reviews.php
    flatsome/woocommerce/single-product.php
    flatsome/woocommerce/content-product_cat.php
    
    ### Jilt ###
    
    Plugin Version: 1.7.9
    Jilt API Version: v2
    Jilt API Authentication Method: OAuth
    Jilt API Connected: ?
    Linked to Jilt: ?
    Enabled: ?
    WooCommerce API: ?
    
    ### Moneris ###
    
    Environment: Production
    Tokenization Enabled: ?
    Debug Mode: Off
    Hosted Tokenization Enabled: ?
    Integration Country: ca
    AVS Enabled: ?
    AVS Actions: Neither Match: reject
    					Zip Match: reject
    					Street Match: reject
    					Not Verified: reject
    
    CSC Enabled: ?
    CSC Required: ?
    CSC Actions: No Match - reject
    					Not Verified - reject
    
    ### Moneris Interac ###
    
    Environment: Production
    Debug Mode: Off
    
    ### Action Scheduler ###
    
    Canceled: 1
    Oldest: 2020-11-30 07:44:14 +0000
    Newest: 2020-11-30 07:44:14 +0000
    
    Complete: 202,518
    Oldest: 2020-12-13 07:13:19 +0000
    Newest: 2020-12-14 17:04:24 +0000
    
    Failed: 205
    Oldest: 2020-01-10 21:07:42 +0000
    Newest: 2020-05-09 03:51:21 +0000
    
    Pending: 9
    Oldest: 2020-12-14 17:04:29 +0000
    Newest: 2020-12-16 03:15:17 +0000
    
    
Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Links within New Order email generate improper url’ is closed to new replies.