List/Audience not populating on settings page

  • Resolved elevenelf

    (@elevenelf)


    2 years, 11 months ago

    select box is not getting populated when clicking “here” button, no error is being logged to console with regards to this plugin.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support kushatnt

    (@kushatnt)

    @elevenelf Have you ensured that the Mailchimp API key, as mentioned in this guide, is correct.

    Once you have put the API key, you have to click on here for “Fetch your mailChimp list name / audience name by doing click *here*” which should fetch the audience list in a few seconds and then check the dropdown again to select the Audience name.

    Hope this helps.

    Thread Starter elevenelf

    (@elevenelf)

    View post on imgur.com

    mailchimp api keys are indeed correct, we even tried to it on a plugin on a separate site.
    i even tried different browser and computer with no luck. when clicking “here” it just navigates to the top of the page, presumably performing only anchor action.

    • This reply was modified 2 years, 11 months ago by elevenelf.
Viewing 2 replies - 1 through 2 (of 2 total)
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