• Resolved niksap

    (@niksap)


    Hi,
    A couple of months ago when I installed the plugin the My favourites list page was working fine. After updating WP a couple of times the fav list page always returns the “There are no favorite items” message. Any clue ?
    thanks
    Regards
    Nicola

Viewing 7 replies - 16 through 22 (of 22 total)
  • Thread Starter niksap

    (@niksap)

    Hello Takashi,
    Sorry for the late reply, we had some holidays here.
    I followed your indications, changed theme and deactivated plugins, no changes.
    I also installed your plugin on another WP test site and it works fine.
    I really would love to use this plugin and also your history one, do you have any other suggestion to make it work ?
    thanks

    Plugin Author Takashi Matsuyama

    (@takashimatsuyama)

    Hello @niksap

    It is no problem at all.
    I apologize for the delay in responding to you as well.
    And thanks for using this plugin.

    However, what could be the cause?
    What is the difference between your other website that is working and the one that is not?

    Is it the wordpress version?
    Or is it the difference in PHP, DB, or web server?

    Since it seems that some of the sites you are running work and others don’t, I think there is a clue in the difference.

    Not much I can come up with right now under the circumstances.
    For example, you may want to remove this plugin and reinstall it.

    thanks

    Thread Starter niksap

    (@niksap)

    Hello Takashi,
    I don’t know what happened, but now the plugin works ! I can see the favorite list and the count. Possibly some plugins (your ?) were updated and the block was removed, I don’t know. Just wanted to let you know. I have another question: in the result page favorites show the featured image thumbnail. I have a custom field instead, is there a way to show that image custom field instead ? thanks
    Regards
    Nicola

    Plugin Author Takashi Matsuyama

    (@takashimatsuyama)

    Hello @niksap

    Thank you for the good news.
    I am relieved to hear that.

    This plugin has not been updated since this topic was started.
    Therefore, I think that the surrounding environment may have been a factor.

    About custom fields

    If you would like to add your own functionality, please try this shortcode.

    shortcode: [ccc_my_favorite_list_custom_template]

    You can customize the list view.

    Please see the related topic for usage.

    Thanks

    Thread Starter niksap

    (@niksap)

    Hello Takashi,
    thanks for your indications. I have a couple questions:
    1. the result list works now, but I don’t understand why the featured image doesn’t show even though it exists for this post. For the time being I have hidden the thumbnails using CSS

    2. I have placed [ccc_my_favorite_list_custom_template] on a page but nothing happens. I read the thread you gave me, but I am not a PHP programmer so I am not confident with PHP. Do you have any detailed example of how to use the custom template ?
    thanks

    Plugin Author Takashi Matsuyama

    (@takashimatsuyama)

    Hello @niksap

    Thank you for your new question.

    However, if you could create a new topic on list customization, please create it and I will answer there.
    Because I think this topic is getting a bit complicated.

    If the “List doesn’t work after WP update” has been resolved, could you please update the status of this topic?

    Thank you in advance.

    Thread Starter niksap

    (@niksap)

    Hello Takashi,
    sorry I’ve been away for a while, I am closing this ticket and open a new one for the list customization, thanks
    Nik

Viewing 7 replies - 16 through 22 (of 22 total)
  • The topic ‘List doesn’t work after WP update’ is closed to new replies.