List of issues after updating to 4.9.1

  • Resolved productivehealthandwellness

    (@productivehealthandwellness)


    7 years, 3 months ago

    Hi,

    My problem begins with an update from a very old version of WordPress to the newest, 4.9.1.

    Since the update, I have a multitude of problems and I am hoping to get some of them fixed. I have included all the known issues I am having, just in case Ninja Forms has something to do with it.

    1. The page uses an image slider, but the images in the slider are now stacked down the page. As far as I can see, the images are in the correct location while editing.

    2. Part of the update included updating Ninja Forms, which has gotten rid of all of them. I am unsure of how to retrieve them, if that’s even possible.

    3. I am unable to update my “Advanced Custom Fields Pro” plugin, because it asks for a license key. Once again, this was an old version and I don’t remember where to find the license key.

    4. Scrolling down the page, there is a “Gallery” section, which now says that its not a valid template, though I am using the basic theme that comes with WordPress.

    I appreciate any help I can get, thank you.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor Zach Skaggs

    (@wpnzach)

    I am sorry for the delay on this response, we’ve been backed up from the holidays.

    For help in diagnosing your forms issue, please reach out to our support team so we can take a closer look for you. You can find them here: https://ninjaforms.com/contact/

    Because we only check these forums once per week, we strongly encourage you to reach out to us here with any followup questions in order to get a timely response: https://ninjaforms.com/contact/ There, we offer support free support directly to our Ninja Forms users with significantly more privacy and a faster response time.

Viewing 1 replies (of 1 total)
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