list-unsubscribe-code: A simple thank you TO ME

  • Resolved sarmatopia

    (@sarmatopia)


    4 years, 6 months ago

    Hey,

    In: https://www.ads-software.com/support/topic/list-unsubscribe-code/

    I wrote all the code for you to implement the List-Unsubscribe One-Click header (RFC 8058).

    In private support you say “we didn’t incorporate your code on the fix”.

    Yet the code is the same.

    So, where my issue is: I’ve been holding off on updating your plugin for weeks now because you said you did not incorporate the code. Yet you had.

    So I’m here to say your changelogs are absolutely useless. Your versioning is meaningless. Your support is slow and misleading.

    Why does the entry on plugins.php say “Before update give a look to this page to know what’s changed.” when that page has had only five updates in the past twelve months?

    Why use what looks like semantic versioning if it’s not safe to update without checking the non-existant changelog?

    Why not just say thank you when someone contributes code to your plugin?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Michael Travan

    (@michael-travan)

    Hello @sarmatopia,

    let us explain on what happened here. We pushed this update based on your feedback , and of course the code we addded was based upon yours: of this we thank you, sincerely. But since your code was based on Amazon example code, adapted to our plugin, there were not much possibilities left. We don’t want to sound ungrateful though, so, again, thank you for your feedback and for having spent time improving our plugin.

    A quick side-note: in the meantime we also added direct in-mail unsubscribe and all the connected options that had to be integrated in the core files.

    About changelogs: you are right. We are always in a hurry with updates and developments, so yeah, sometimes we do not put as much time as we should to keep our changelogs up to date. We will keep this reproach in mind.

    If you would be so kind to send me an email address, I will make sure to further thank you privately.

    Michael
    The Newsletter Team

    Thread Starter sarmatopia

    (@sarmatopia)

    I wasted a day working on this problem because you mislead me.

    I don’t have more time to waste explaining things to you. Your response shows it’s not worth trying.

    We can talk next time there’s problem or “contribution” to make.

Viewing 2 replies - 1 through 2 (of 2 total)
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