• Resolved stephanieantoine

    (@stephanieantoine)


    Hello,
    I am building a website with your plugin.
    I have a display problem on the summary with icons of my properties.
    The number of rooms that appears is not the correct one; on a property, this number does not appear at all.
    However, in the property file, the figure is correct.
    Impossible to understand why. Can you help me ?
    Thanks !

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 15 total)
  • Plugin Author Estatik

    (@estatik)

    Hello, you can edit the icons in the Settings in the Listings tab. The number of rooms can be edited on the property post. If you don’t need them, you can remove them through the Fields Builder. I hope this helps resolve your issue.

    Thread Starter stephanieantoine

    (@stephanieantoine)

    Thanks, I know how to do that.
    My concern is that the number displayed in the summary section does not correspond to that integrated into the plugin.
    Example here, the summary gives 3 bedrooms, while the sheet says 5 bedrooms: https://allasimmo.stephanieantoine.fr/bien-immobilier/villa-unique-avec-piscine-sur-le-toit-et-vue- panoramic/
    For one property, the number of rooms does not appear at all in the summary: https://allasimmo.stephanieantoine.fr/bien-immobilier/propriete-agricole-au-coeur-du-parc-naturel-du-haut- languedoc/

    Plugin Author Estatik

    (@estatik)

    Sure, could you please provide a screenshot of the Basics tab in these properties so we can ensure the fields are set up correctly?

    Thread Starter stephanieantoine

    (@stephanieantoine)

    Thank you for your quick reply. Here are the requested screenshots… I think I have everything configured correctly… impossible to understand where the problem is ??

    Plugin Author Estatik

    (@estatik)

    Thank you for providing the screenshot. At first glance, everything seems to be set up correctly.

    We are interested in a screenshot of the editing page of a post, for example, this link(https://allasimmo.stephanieantoine.fr/bien-immobilier/propriete-agricole-au-coeur-du-parc-naturel-du-haut-languedoc/), especially the tab where the bedroom and room values are entered.


    Thread Starter stephanieantoine

    (@stephanieantoine)

    Thanks for your reply.
    Here is the screenshot…

    If you wish, I can create temporary access to the site administration for you.
    Thanks again !

    Plugin Author Estatik

    (@estatik)

    Here we can see that everything displayed correctly: 6 rooms and 6 bedrooms.
    Could you please provide screenshots with a post where there is a discrepancy in the data from the front end?

    Thread Starter stephanieantoine

    (@stephanieantoine)

    Here are 2 properties for which there is a concern about the number of bedrooms.
    This one, the number doesn’t match:

    And for this one, we don’t see the rooms at all in the summary:

    Moderator Support Moderator

    (@moderator)

    @stephanieantoine

     Please don’t offer to send or post logon credentials on these forums: https://www.ads-software.com/support/guidelines#the-bad-stuff

    It is not OK to offer, enter, or send site credentials on these forums. Thanks for your cooperation.

    Plugin Author Estatik

    (@estatik)

    In the list under the title (with icons), rooms are not displayed at all, only bathrooms and bedrooms are shown. If you want to add rooms, you should do so through the settings and add an icon.

    You may have been misled by the fact that after the bedroom icon there is a label “chambres.” Please check the correctness of the text (translation) in the Fields Builder window.
    If you want to correct the translation, you can use the Loco Translate plugin.

    Thread Starter stephanieantoine

    (@stephanieantoine)

    I think we don’t understand each other.
    In French, bedroom translates to “chambre”.
    It is the “bedrooms” field that I want to see displayed in the list under the title (with the icons). And this is the field that I fill in in the site administration. There is just a display bug.
    I also note that on the entire site, the maximum number of rooms displayed is 3. Or this number is not displayed at all. I know you checked the settings and I did too: no maximum rooms in the field manager… That’s why I don’t understand anything…
    You tell me that I can add a field with an icon in the display under the title: I can’t find this option, sorry. Could you tell me?
    If I buy your pro plan, can you solve my problem?
    Thanks again,
    Stephanie

    Thread Starter stephanieantoine

    (@stephanieantoine)

    I realize I may have removed the “bedrooms” field from the field builder. I don’t see it anymore, even put it in the trash (although I know how to reactivate the deleted fields)…
    How to reactivate/recreate it please?
    Thank you !

    Thread Starter stephanieantoine

    (@stephanieantoine)

    J’ai trouvé !!!!!

    Plugin Author Estatik

    (@estatik)

    Could you please email us and provide access to your site so we can investigate your issue and assist you? [email protected]

    Thread Starter stephanieantoine

    (@stephanieantoine)

    I found it! the original “bedrooms” field was moved elsewhere, I was filling in a fake bedrooms field… thanks for your help though.

Viewing 15 replies - 1 through 15 (of 15 total)
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