• Resolved Jason M

    (@ep0ch)


    I am seeing this error when I attempt to setup the SiteKit plugin on the dashboard page:

    Looks like Site Kit is unable to place or detect tags on your site. This can be caused by using certain caching or maintenance mode plugins or your site’s frontend is configured on a different host or infrastructure than your administration dashboard.?

    Just wondering if anyone has a fix for this?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Thanks for reaching out @ep0ch. I can see there is a Google Analytics tag placed on your site at present. Have you since been able to complete setup?

    Note also that we have a guide on the plugin website in relation to this. If the error remains for you, please share Site Health information and we can investigate this further.

    Thread Starter Jason M

    (@ep0ch)

    I am still getting this message after trying multiple different setups with Litespeed: https://prnt.sc/tMlzEJgKagVS

    Here’s the site health: https://prnt.sc/K8Uew_nStK5-

    I can’t seem to figure this one out!

    Plugin Support James Osborne

    (@jamesosborne)

    Thanks for the update @ep0ch. Unfortunately the second screenshot you shared shows your Site Health status, as opposed to the contents of your Site Health information. Not to worry, we can perform a few additional checks. In order to do so, please share the following:

    1. Do you encounter the same pre-configuration warning if you temporarily deactivate Litespeed Cache?
    2. When attempting set up from a Chrome browser incognito window does the same occur?

    Let me know if you have any questions with the above. If the same does occur, please share your full Site Health information via “Tools > Site Health > info > Copy site info to clipboard” using this form.

    Thread Starter Jason M

    (@ep0ch)

    The warning goes away when Litespeed is disabled.  Adsense and tracking are working normally... this problem is weird.
    
    Here's the site health report:
    
    
    ` wp-core
    
    version: 6.4.3
    site_language: en_US
    user_language: en_US
    timezone: -05:00
    permalink: /%postname%/
    https_status: true
    multisite: false
    user_registration: 0
    blog_public: 1
    default_comment_status: undefined
    environment_type: production
    user_count: 2
    dotorg_communication: true wp-paths-sizes
    
    wordpress_path: /home/zmyqnnkz/public_html/knowgrow.org
    wordpress_size: 607.50 MB (637004783 bytes)
    uploads_path: /home/zmyqnnkz/public_html/knowgrow.org/wp-content/uploads
    uploads_size: 989.65 MB (1037724467 bytes)
    themes_path: /home/zmyqnnkz/public_html/knowgrow.org/wp-content/themes
    themes_size: 18.64 MB (19540950 bytes)
    plugins_path: /home/zmyqnnkz/public_html/knowgrow.org/wp-content/plugins
    plugins_size: 100.29 MB (105162808 bytes)
    database_size: 55.13 MB (57802752 bytes)
    total_size: 1.73 GB (1857235760 bytes) wp-dropins (2)
    
    maintenance.php: true
    object-cache.php: true wp-active-theme
    
    name: Astra (astra)
    version: 4.6.5
    author: Brainstorm Force
    author_website: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
    parent_theme: none
    theme_features: core-block-patterns, astra_hooks, widgets-block-editor, align-wide, automatic-feed-links, title-tag, post-thumbnails, starter-content, html5, post-formats, custom-logo, customize-selective-refresh-widgets, editor-style, woocommerce, rank-math-breadcrumbs, amp, widgets, menus
    theme_path: /home/zmyqnnkz/public_html/knowgrow.org/wp-content/themes/astra
    auto_update: Enabled wp-plugins-active (16)
    
    Astra Pro: version: 4.6.1, author: Brainstorm Force (latest version: 4.6.4), Auto-updates enabled
    Auto Upload Images: version: 3.3.2, author: Ali Irani, Auto-updates enabled
    Blocks CSS: CSS Editor for Gutenberg Blocks: version: 2.6.3, author: ThemeIsle, Auto-updates enabled
    Contact Form 7: version: 5.8.7, author: Takayuki Miyoshi, Auto-updates enabled
    EWWW Image Optimizer: version: 7.2.3, author: Exactly WWW, Auto-updates enabled
    FancyPost - Gutenberg Post Blocks: version: 5.3.1, author: Pluginic, Auto-updates enabled
    Inline Related Posts: version: 3.0.6, author: IntellyWP, Auto-updates enabled
    Internal Link Juicer: version: 2.23.6, author: Internal Link Juicer, Auto-updates enabled
    LiteSpeed Cache: version: 6.1, author: LiteSpeed Technologies, Auto-updates enabled
    No CAPTCHA reCAPTCHA: version: 1.3.4, author: MailOptin Team, Auto-updates enabled
    Rank Math SEO: version: 1.0.212.1, author: Rank Math, Auto-updates enabled
    Sassy Social Share: version: 3.3.56, author: Team Heateor, Auto-updates enabled
    Site Kit by Google: version: 1.120.0, author: Google, Auto-updates enabled
    Spectra: version: 2.12.2, author: Brainstorm Force, Auto-updates enabled
    Table of Contents Plus: version: 2311, author: Michael Tran, Auto-updates enabled
    XO Featured Image Tools: version: 1.13.1, author: Xakuro, Auto-updates enabled wp-media
    
    image_editor: EWWWIO_GD_Editor
    imagick_module_version: Not available
    imagemagick_version: Not available
    imagick_version: Not available
    file_uploads: 1
    post_max_size: 128M
    upload_max_filesize: 128M
    max_effective_size: 128 MB
    max_file_uploads: 20
    gd_version: 2.3.3
    gd_formats: GIF, JPEG, PNG, WebP, BMP, AVIF, XPM
    ghostscript_version: 9.27 wp-server
    
    server_architecture: Linux 4.18.0-477.27.2.lve.el8.x86_64 x86_64
    httpd_software: LiteSpeed
    php_version: 8.1.27 64bit
    php_sapi: litespeed
    max_input_variables: 10000
    time_limit: 300
    memory_limit: 768M
    max_input_time: -1
    upload_max_filesize: 128M
    php_post_max_size: 128M
    curl_version: 7.87.0 OpenSSL/1.1.1w
    suhosin: false
    imagick_availability: false
    pretty_permalinks: true
    htaccess_extra_rules: true
    current: 2024-02-16T17:20:45+00:00
    utc-time: Friday, 16-Feb-24 17:20:45 UTC
    server-time: 2024-02-16T12:20:41-05:00 wp-database
    
    extension: mysqli
    server_version: 8.0.35-cll-lve
    client_version: mysqlnd 8.1.27
    max_allowed_packet: 536870912
    max_connections: 1000 wp-constants
    
    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /home/zmyqnnkz/public_html/knowgrow.org/wp-content
    WP_PLUGIN_DIR: /home/zmyqnnkz/public_html/knowgrow.org/wp-content/plugins
    WP_MEMORY_LIMIT: 40M
    WP_MAX_MEMORY_LIMIT: 768M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: true
    CONCATENATE_SCRIPTS: false
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_ENVIRONMENT_TYPE: Undefined
    WP_DEVELOPMENT_MODE: undefined
    DB_CHARSET: utf8mb4
    DB_COLLATE: undefined wp-filesystem
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable google-site-kit
    
    version: 1.120.0
    php_version: 8.1.27
    wp_version: 6.4.3
    reference_url: https://knowgrow.org
    amp_mode: no
    site_status: not-connected
    user_status: not authenticated
    verification_status: verified-file
    connected_user_count: 1
    active_modules: site-verification, search-console, adsense, analytics, analytics-4, pagespeed-insights
    recoverable_modules: none
    required_scopes:
    openid: ?
    https://www.googleapis.com/auth/userinfo.profile: ?
    https://www.googleapis.com/auth/userinfo.email: ?
    https://www.googleapis.com/auth/siteverification: ?
    https://www.googleapis.com/auth/webmasters: ?
    https://www.googleapis.com/auth/adsense.readonly: ?
    https://www.googleapis.com/auth/analytics.readonly: ?
    https://www.googleapis.com/auth/tagmanager.readonly: ?
    capabilities:
    googlesitekit_authenticate: ?
    googlesitekit_setup: ?
    googlesitekit_view_posts_insights: ?
    googlesitekit_view_dashboard: ?
    googlesitekit_manage_options: ?
    googlesitekit_update_plugins: ?
    googlesitekit_view_splash: ?
    googlesitekit_view_authenticated_dashboard: ?
    googlesitekit_view_wp_dashboard_widget: ?
    googlesitekit_view_admin_bar_menu: ?
    googlesitekit_view_shared_dashboard: ?
    googlesitekit_read_shared_module_data::["search-console"]: ?
    googlesitekit_read_shared_module_data::["adsense"]: ?
    googlesitekit_read_shared_module_data::["analytics"]: ?
    googlesitekit_read_shared_module_data::["analytics-4"]: ?
    googlesitekit_read_shared_module_data::["pagespeed-insights"]: ?
    googlesitekit_manage_module_sharing_options::["search-console"]: ?
    googlesitekit_manage_module_sharing_options::["adsense"]: ?
    googlesitekit_manage_module_sharing_options::["analytics"]: ?
    googlesitekit_manage_module_sharing_options::["analytics-4"]: ?
    googlesitekit_manage_module_sharing_options::["pagespeed-insights"]: ?
    googlesitekit_delegate_module_sharing_management::["search-console"]: ?
    googlesitekit_delegate_module_sharing_management::["adsense"]: ?
    googlesitekit_delegate_module_sharing_management::["analytics"]: ?
    googlesitekit_delegate_module_sharing_management::["analytics-4"]: ?
    googlesitekit_delegate_module_sharing_management::["pagespeed-insights"]: ?
    enabled_features:
    adsModule: ?
    audienceSegmentation: ?
    gm3Components: ?
    search-console_shared_roles: none
    search-console_management: owner
    adsense_shared_roles: none
    adsense_management: owner
    analytics_shared_roles: none
    analytics_management: owner
    analytics-4_shared_roles: none
    analytics-4_management: owner
    pagespeed-insights_shared_roles: none
    pagespeed-insights_management: all_admins
    search_console_property: https://knowgrow.org/
    adsense_account_id: pub-225?????????????
    adsense_client_id: ca-pub-225?????????????
    adsense_account_status: ready
    adsense_site_status: ready
    adsense_use_snippet: yes
    adsense_web_stories_adunit_id: none
    adsense_setup_completed_timestamp: 1693613446
    adsense_abr_use_snippet: yes
    adsense_abr_use_error_protection_snippet: yes
    adsense_abr_setup_status: tag-placed
    analytics_account_id: 8325????
    analytics_property_id: UA-8325???????
    analytics_profile_id: 2874?????
    analytics_use_snippet: yes
    analytics_4_property_id: 3604241??
    analytics_4_web_data_stream_id: 4777??????
    analytics_4_measurement_id: G-6Q????????
    analytics_4_use_snippet: yes
    analytics_4_available_custom_dimensions: none
    Plugin Support James Osborne

    (@jamesosborne)

    Glad to hear that the warning goes away with LiteSpeed cache deactivated. It’s also not as strange as it sounds, as optimization plugins can reformat a sites html, reordering code snippets and performing various changes on your live site. This can result in Site Kit not locating the plugin inserted verification meta tag. This guide has more information on this.

    Were you able to complete Site Kit set up after temporarily, while LiteSpeed Cache was deactivated? If you didn’t try this yet, please go ahead and do so. After you set up the plugin, you can enable LiteSpeed cache once more.

    Let me know if you have any questions with the above.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Litespeed Cache and SiteKit compatibility’ is closed to new replies.