LiteSpeed Remove Headers/Footers since WP Update

  • Resolved jedw411

    (@jedw411)


    4 years, 4 months ago

    Since the most recent WP update my headers and footers vanished across the site. Only when I deactivated the LiteSpeed plugin did they reappear so I assume the plugin needs to be updated for the current version of WP.

    Does anyone know when that will happen as right now I have no cache plugin operating?

    If anyone else has experienced and fixed this issue please consider sharing it – thank you!

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support qtwrk

    (@qtwrk)

    Hi,

    Could you please provide the report number ?

    You can get it from toolbox -> report -> click “send to LiteSpeed”

    Best regards,

    Thread Starter jedw411

    (@jedw411)

    Report number: TAEIMWGE

    Report date: 11/02/2020 23:23:55

    Had to deactivate the plugin again of course. I appreciate the help!

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    Could you please do me a screenshot for how it looks like when yous ay “removed header/footer” ?

    Best regards,

    Thread Starter jedw411

    (@jedw411)

    After I did as you said and sent the report to LiteSpeed I, of course, immediately deactivate the plugin again. You asked for a screenshot so I reactivated the plugin in order to get you the screenshot of the issue and the issue is somehow not happening anymore. It appears to have fixed itself somehow. I did nothing – it just appears to all be corrected now. The header and foot are displaying just fine while LiteSpeed is active. I’m concerned it will happen again but for now it seems to be working properly.

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    I am not sure why or what happened , not enough information for me to check or even speculate.

    if it happens again , please do take a screenshot (full page if possible) before you turn it OFF

    Best regards,

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    I’m going to mark this topic “Resolved”, due to lack of activity.

    If you still need help, please feel free to re-open it.

    Best regards,

    Thread Starter jedw411

    (@jedw411)

    It’s not resolved. The problem is still very much there. We’re just working around it. Each time we post a new article (blog post) the headers and footers vanish again so we just deactivate the plugin and reactivate it again and all is fine. Sure that’s frustrating and annoying but until we can replace the Litespeed plugin with something better this is the solution we have to use.

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    Please create a ticket here , we will investigate it further

    Best regards,

Viewing 8 replies - 1 through 8 (of 8 total)
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