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Resolved

(@tnoguchi)

Since I migrated to a host using Litespeed server, I haven’t managed to get Backwpup working. I’ve attached the following log:

[
[INFO] BackWPup version 3.1.2; A project of Inpsyde GmbH
[INFO] WordPress version 3.8.3
[INFO] Blog url: https://xxxxxxxafe.com/xxxxxxxxx/
[INFO] BackWPup job: On Demand Backup; DBDUMP+FILE+WPPLUGIN
[INFO] BackWPup no automatic job start configured
[INFO] BackWPup job started manually
[INFO] PHP ver.: 5.4.22; litespeed; Linux
[INFO] Maximum PHP script execution time is 400 seconds
[INFO] MySQL ver.: 5.5.36-cll
[INFO] curl ver.: 7.24.0; OpenSSL/1.0.0
[INFO] Temp folder is: /home/xxxxxxx/public_html/xxxxxxxxx/wp-content/uploads/backwpup-f67ba1-temp/
[INFO] Logfile is: /home/xxxxxxx/public_html/xxxxxxxxx/wp-content/uploads/backwpup-f67ba1-logs/backwpup_log_f67ba1_2014-04-18_22-19-47.html
[INFO] Backup type is: archive
[INFO] Backup file is: /home/xxxxxxx/public_html/xxxxxxxxx/wp-content/uploads/backwpup-f67ba1-backups/backwpup_f67ba1_2014-04-18_22-19-47.tar.gz
[18-Apr-2014 22:19:47] 1. Try to backup database …
[18-Apr-2014 22:19:47] Connected to database xxxxxxx_xxxxxxxxx on localhost
[18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_commentmeta" with "1" records
[18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_comments" with "6" records
[18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_itsec_lockouts" with "0" records
[18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_itsec_log" with "336" records
[18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_itsec_temp" with "8" records
[18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_links" with "7" records
[18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_options" with "268" records
[18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_postmeta" with "561" records
[18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_posts" with "136" records
[18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_term_relationships" with "62" records
[18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_term_taxonomy" with "15" records
[18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_terms" with "15" records
[18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_usermeta" with "66" records
[18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_users" with "3" records
[18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_w3tc_cdn_queue" with "0" records
[18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_wfBadLeechers" with "0" records
[18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_wfBlocks" with "0" records
[18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_wfBlocksAdv" with "0" records
[18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_wfConfig" with "83" records
[18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_wfCrawlers" with "0" records
[18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_wfFileMods" with "0" records
[18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_wfHits" with "9" records
[18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_wfHoover" with "0" records
[18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_wfIssues" with "0" records
[18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_wfLeechers" with "9" records
[18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_wfLockedOut" with "0" records
[18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_wfLocs" with "0" records
[18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_wfLogins" with "0" records
[18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_wfNet404s" with "0" records
[18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_wfReverseCache" with "0" records
[18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_wfScanners" with "0" records
[18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_wfStatus" with "0" records
[18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_wfThrottleLog" with "0" records
[18-Apr-2014 22:19:47] Backup database table "xxxxxxxx_wfVulnScanners" with "0" records
[18-Apr-2014 22:19:47] Added database dump "xxxxxxx_xxxxxxxxx.sql.gz" with 433.84 kB to backup file list
[18-Apr-2014 22:19:47] Database backup done!
[18-Apr-2014 22:19:47] 1. Trying to make a list of folders to back up …
[18-Apr-2014 22:19:48] 426 folders to backup.
[18-Apr-2014 22:19:48] 1. Trying to generate a file with installed plugin names …
[18-Apr-2014 22:19:48] Added plugin list file "xxxx.pluginlist.2014-04-18.txt" with 1.66 kB to backup file list.
[18-Apr-2014 22:19:48] 1. Trying to generate a manifest file …
[18-Apr-2014 22:19:48] Added manifest.json file with 5.55 kB to backup file list.
[18-Apr-2014 22:19:48] 1. Trying to create backup archive …
[18-Apr-2014 22:19:48] Compressing files as TarGz. Please be patient, this may take a moment.
[18-Apr-2014 22:25:01] WARNING: Job restarts due to inactivity for more than 5 minutes.
[18-Apr-2014 22:25:01] 2. Trying to create backup archive …
[18-Apr-2014 22:30:08] WARNING: Job restarts due to inactivity for more than 5 minutes.
[18-Apr-2014 22:30:08] 3. Trying to create backup archive …
[18-Apr-2014 22:35:15] WARNING: Job restarts due to inactivity for more than 5 minutes.
[18-Apr-2014 22:35:15] WARNING: Job finished with warnings in 928 seconds. Please resolve them for correct execution.

I’ve tried to adjust the settings:

Maximum script execution time: 45
Maximum number of retries for job steps: 3

My full amended info is below:

WordPress version	3.8.3
BackWPup version	3.1.2 Get pro.
PHP version	5.4.22
MySQL version	5.5.36-cll
cURL version	7.24.0
cURL SSL version	OpenSSL/1.0.0
WP-Cron url:	https://xxxxxx/wp-cron.php
Server self connect:	Response Test O.K.
Temp folder:	/home/xxxx/public_html/xxx/wp-content/uploads/backwpup-f67ba1-temp/
Log folder:	/home/xxxx/public_html/xxx/wp-content/uploads/backwpup-f67ba1-logs/
Server	LiteSpeed
Operating System	Linux
PHP SAPI	litespeed
Current PHP user	xxxx
Safe Mode	Off
Maximum execution time	400 seconds
Alternative WP Cron	Off
Disabled WP Cron	Off
CHMOD Dir	0755
Server Time	23:4
Blog Time	23:04
Blog Timezone
Blog Time offset	0 hours
Blog language	en-US
MySQL Client encoding	utf8
Blog charset	UTF-8
PHP Memory limit	256M
WP memory limit	128M
WP maximum memory limit	256M
Memory in use	43.25 MB
Loaded PHP Extensions:	Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend Guard Loader, bcmath, calendar, ctype, curl, date, dom, ereg, filter, ftp, gd, gettext, hash, iconv, imagick, imap, ionCube Loader, json, libxml, litespeed, mbstring, mcrypt, mysql, mysqli, mysqlnd, openssl, pcre, pdo_mysql, pdo_sqlite, posix, session, soap, sockets, sqlite3, standard, tokenizer, xml, xmlreader, xmlwriter, zip, zlib

https://www.ads-software.com/plugins/backwpup/

Viewing 6 replies - 1 through 6 (of 6 total)

Daniel Hüsken
(@danielhuesken)

10 years, 7 months ago

Hello,

For the inactivity message please go to BackWPup > Settings > Tab: Job and set the maximum execution time. Try to start with 30 secounds.

Litespeed works on my tests.

Thread Starter tnoguchi
(@tnoguchi)

10 years, 7 months ago

Hi Daniel,

I’ve already tried to set the maximum execution time from anywhere between 30 to 1200 seconds but still haven’t been able to get the plugin to work. Do you have any other suggestions?

Thanks,

Tak

Daniel Hüsken
(@danielhuesken)

10 years, 7 months ago

only set it lower than 30 secounds.

Also you can try: https://www.ads-software.com/support/topic/backwpup-and-litespeed-web-server-solved
jnicol
(@jnicol)

10 years, 7 months ago
To get BackWPup working on LiteSpeed, try adding the following to the top of your site’s .htaccess file:
```
# BEGIN BackWPup timeout fix for LiteSpeed
<IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule .* - [E=noabort:1]
</IfModule>
# END BackWPup timeout fix for LiteSpeed
```
This solution was suggested by the developers of Updraft (another WP backup plugin), but it works for BackWPup too – at least in my case.

Source: https://updraftplus.com/faqs/i-am-having-trouble-backing-up-and-my-web-hosting-company-uses-the-litespeed-webserver/
North2Doug
(@north2doug)

10 years, 7 months ago

@jnicol

Thank you. A very big thank you.

Thread Starter tnoguchi
(@tnoguchi)

10 years, 7 months ago

@jnicol

I also saw the article for updraft plus and amended my .htaccess file before, but I just realized that I needed to add the rule to a subdirectory where my WP install is since it’s not in the root folder.

After I added the ReWriteRule and set the max execution time to 30 seconds, my backups seem to be working now.

Thanks everyone for your inputs.

Viewing 6 replies - 1 through 6 (of 6 total)

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