Little arrow icon and news icon not showing

  • Resolved Heyme

    (@heyme)


    8 years ago

    Hello
    On https://www.seablinc.eu I have a problem with the little icons showing, specifically the ‘UP’ arrow which should show at the bottom right when scrolling, and the little icon next to the ‘Latest News’ in the news section.
    Probably the path to the icons is incorrect, I have installed the site in a subdirectory (seablinc.eu/wp/), and pointed the domain through htaccess and index to this folder for the go-live.
    If you could share the location where the theme would be looking for these icons I’d be most grateful, as I think I just need to make a folder in the root containing these?

    Many thanks,
    Heyme

    ‘# SITE_URL: https://seablinc.eu
    # HOME_URL: https://seablinc.eu
    # IS MULTISITE : No

    # THEME | VERSION : customizr | v3.4.33# WP VERSION : 4.6.1
    # PERMALINK STRUCTURE : /%postname%/

    # ACTIVE PLUGINS :
    Contact Form 7: 4.5.1
    Content Views: 1.9.2
    Cookie Law Info: 1.5.3
    Crafty Social Buttons: 1.5.5
    Featured Pages Unlimited: 2.0.26
    My Custom CSS: 3.1
    Official StatCounter Plugin: 2.0.1
    Polylang: 2.0.7
    Yoast SEO: 3.7.1

    PHP Version: 5.4.36-1~dotdeb.1
    MySQL Version: 5.5.52-0+deb7u1-log
    Web Server Info: Apache

    WordPress Memory Limit: 40MB
    PHP Safe Mode: No
    PHP Memory Limit: 256M
    PHP Upload Max Size: 12M
    PHP Post Max Size: 12M
    PHP Upload Max Filesize: 12M
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    PHP Arg Separator: &
    PHP Allow URL File Open: Yes
    WP_DEBUG: Disabled

    Show On Front: page
    Page On Front: Home (#8)
    Page For Posts: News (#17)
    ‘

Viewing 2 replies - 1 through 2 (of 2 total)
  • esmi

    (@esmi)

    I’m sorry but as you appear to be using a commercial theme, you need to seek support from the theme’s developer/vendor. We do not have access to, nor do we support, commercial products here. Your best bet is always your product’s developer, so we encourage you to use the official support venues, as it allows the developers to be aware of issues with their code and gives back to the community in a more robust way.

    https://presscustomizr.com/support/

    One thing I did notice (which may be completely unrelated to your current problem) is that, with only 40M available PHP memory, you’re sailing very close to the wind. If it’s not causing you issues now, it will do in the no-too-distance future. I would strongly recommend that you increase your memory allocation:

    1. If you can edit or override the system php.ini file, increase the memory limit. For example, memory_limit = 256M

    2. If you cannot edit or override the system php.ini file, add php_value memory_limit 256M to your .htaccess file.

    3. If neither of these work, it’s time to ask your hosting provider to for assistance.

    Thread Starter Heyme

    (@heyme)

    Thanks Esmi, appreciate the feedback.
    And apologies, I thought I did post it in the Customizr bit, apparently I did not.
    Really appreciate the memory heads-up as I thought I had increased that already!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Little arrow icon and news icon not showing’ is closed to new replies.