• Resolved Chris Grigoriadis

    (@manostasakof)


    Hi.. I want to install Astra theme on three websites that already work with another theme (Ocean). But when I go to the live preview and especially the typography for the text of the posts, no change happens. I change the color, the size, but no change happens. Is it something that will be solved when the old issue is removed or is it a customizer problem?

    Thank you
    Chris

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello @manostasakof

    That’s very strange and never seen.

    Can you let us know which issue you are referring to by the old issue?

    I would recommend checking the free version of Astra on a staging or local environment and see how it works.

    Looking forward to hearing from you!

    Regards,
    Suman

    Thread Starter Chris Grigoriadis

    (@manostasakof)

    Hi…thanks for the response.

    The problem is the same in local enviroment… (sorry for the mistake, in the ticket i wrote “issue” instead of “theme”…). The strange is that the problem appears only with Astra live preview, in other themes the customizer works fine.

    Thank you
    Chris

    Thread Starter Chris Grigoriadis

    (@manostasakof)

    UPDATE: I found the culprit – the Ocean extra plugin is causing the problem, I don’t know why, but when I turned it off the customizer changes work fine. So, logically, when Astra is installed and the old theme is deleted, everything should be fine.

    Thank you
    Chris

    Perfect, @manostasakof

    Glad to hear that the issue has been resolved. ??

    Do let us know if there is anything else we can help you with.

Viewing 4 replies - 1 through 4 (of 4 total)
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