live preview/customize theme problem

Start by deactivating ALL plugins and switching to a default theme. If that resolves the issue, reverse your steps one by one to find what’s causing that.

If not, please post a link to your site and other relevant information:

https://codex.www.ads-software.com/Forum_Welcome#Include_as_much_information_as_possible

thanks..i will try it and I will let you know if the problem still occurs.