Live Search Betterdocs doesn’t work with HostCluster Theme

  • Resolved dervn

    (@dervn)


    6 months, 3 weeks ago

    Hi,
    I installed Betterdocs on my website created with the HostCluster theme, and the search doesn’t work. It only loads the content from the default WordPress blog, but the content that I incorporated in Betterdocs doesn’t appear.
    I thought it might be some conflict with a plugin, but I finally discovered that the search engine stops working when I activate the HostCluster theme.
    This is my test page: https://netmediaperu.com/nuevodoc/docs/
    I would be grateful if you could give me ideas to resolve the conflict.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Amin

    (@amin7)

    Hi
    I hope you are fine.

    I see you are using a premium theme, also we need some information about your site, so can you please reach us here and share the issue. Our team will take care of it.

    Thanks

    Thread Starter dervn

    (@dervn)

    Thanks for the reply. I wrote a message through the shared link.

    Plugin Support Amit Barai Alit

    (@amitbarai013)

    Hi dervn,

    We have checked our end but didn’t get any message regarding the issue you mentioned. Will you please check once again and reach us?here?and share the issue? so that we can check and assist you.

    Thank you.

    Plugin Support Amit Barai Alit

    (@amitbarai013)

    Hi dervn,
    I hope you are fine.

    I am glad to inform you that we have fixed the issue. Please use the following dev version of the plugin.
    Download the free version from here, and replace your current plugin.?https://d.pr/f/njegra
    However, you already contacted us via support and informed us that you found the issue resolved with the Dev version of the plugin that we shared. We are so glad to know the search is working now correctly.

    Our team fixed the issue specifically for you for the theme.

    A humble request to you, If you don’t mind me asking, could you do me a favor, and spend 30-sec to review us following this link, this will help us to serve better.

    Thank you in advance!

    Link to review –?https://www.ads-software.com/support/plugin/betterdocs/reviews/#new-post

    Have a good day! ??

    Thread Starter dervn

    (@dervn)

    Hi,
    I posted a thank you review because of your dedication to helping me resolve the issue. Once again, I am very grateful for your excellent support. Good luck to the entire team!
    Greetings. ??

Viewing 5 replies - 1 through 5 (of 5 total)
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